Jafferjee Brothers Exports (Pvt) Ltd
Job type full-time
Full job description
This is a remote position.
The role: project coordinator - latam - remote based
This role involves direct client and vendor communications as a coordinator for specific project managers as well as support to other pm team members when volumes peak on different accounts.
This role will require someone available to work until 6 pm pst so usually 9 pm/10 pm local time in argentina.
This requirement will be reflected on your later start time in the day, “afternoon shift”.
Some already existing coordinating experience will be ideal!
Main duties & responsibilities
Primary support for a specific pm, working with daily deliverables, supporting on-time delivery (otd) for a product portfolio assigned to.
Partnering with pms in other time zones to ensure all communications are addressed in applicable time zones
Learning and working with the company and client-specific tools and platforms
Basic troubleshooting of internal and client-specific tools
Provide troubleshooting for linguists and help pm’s troubleshoot for clients
Documenting processes, contributing ideas and implementing improvements for overall benefit to the team
Assisting senior management team with special projects
Multitasking to maintain control of reviewer related and other tasks for two complex product lines
Follow up on late deliveries
Daily interaction with reviewers regarding assignments, due dates, etcTo ensure projects are being completed in a timely manner, and negotiating due dates as needed
Tracker update: record completed and new projects, confirmations and mark updates accordingly in internal and client project trackers; execute update of trackers using existing macros and scripts
Execute quality control tasks
Transmit reviewer queries to the client and ensure reviewers are following process
Strong time management skills and self-drive
Mid-level experience using word, excel, powerpoint, outlook and calendar, understanding how to extract information from google spreadsheets/excel workbooks
Ability to work independently
Experience working with online tools (email, instant message, video conferencing)
Flexibility in relation to working hours
Fluent in english
Ability to communicate clearly and concisely.
Technical proficiency in different it platforms and tools.
Ability to prioritize tasks as needed
Experience supporting multiple points of contact
Ideally, the candidate will have/be:
Previous communications over video chat
1 year of the relevant coordinating experience is a plus
Experience with google online tools such as drive, docs, sheets, etc.
Familiarity with creating and troubleshooting formulas and scripts
Ability to read and follow documented processes
Working in a quality certified environment also a plus (iso, etc.)
Localization experience is a plus!
Larsen globalization is a specialist, global recruitment agency for the translation and localisation industryWe pride ourselves in our deep knowledge of the industry and appreciation of its great and international talentsWe will work with our shortlisted candidates to present you in the best possible light and facilitate and support you throughout the recruitment processFor more information, please visit our website https://larseng11n.com/
Translation and localization