Job details
Job type full-time
Full job description
Possibility to work from home #li-remote
Mdf commerce incIs a dynamic and fast-growing company, with a team of over 800 experts that are developing b2b solutions for today’s digital commerce needsWe are a global leader in the development of a broad set of software-as-a-service (saas) solutions that optimize and accelerate commercial interactions between buyers and sellersOur platforms and services empower businesses around the world, allowing them to generate billions of dollars in transactions on an annual basis.
Working in the eprocurement sector, we are currently looking for a account manager to join our team.
Main responsibilities:
Assists in developing account strategies and collaborates with virtual teams on strategic planning and deal execution, all the while creating optimal conditions for customer base satisfaction;
Work with customers to develop a 1-3-year strategic plan;
Ensures account optimization by driving revenue growth and securing new projects and incremental service opportunities;
Responsible for account development, as well as planning and profiling strategies;
Builds relationships at the client stakeholder level and ensure referentiality;
Works effectively with distributed teams, takes strategic direction from opportunity owners and takes team member input into account and acts as the client advocate on the project implementation and ongoing evolution;
Creates presentations and presents them to it executives and different lines of business to deepen understanding of product offering;
Delivers our value proposition and generates new projects through events, effective marketing tactics, negotiation, financial analysis, business process consulting and automation;
Manages processes and activities around the existing client to drive revenue;
Improves client’s satisfaction through improved communication and offering;
Builds solid relationships to understand our most valued client’s business needs and strategic goals;
Works closely with product management, tech ops, dev ops, services, and other cross-functional teams to ensure that everything goes smoothly for the client, both in the implementation process and then throughout the relationship;
Manages, negotiates and executes client contracts, extensions and addenda, drafts sow and orders.
Desired profile:
Passion for customer success and working cross-functionally within a diverse team to deliver outstanding results;
Ability to translate complex technical information in layman’s terms;
Problem-solving skills and ability to present efficient solutions, clearly and concisely microsoft word, excel, and powerpoint;
Regional travel may be required for this role (up to 15%) by land and/or air;
High comfort level and presence with senior agency executives;
Excellent negotiation and presentation skills;
Excellent communication skills both verbal and written.
Qualifications:
Bachelor’s degree or an equivalent in business, computer science or other related disciplines;
3–5years in sales/account management experience with major accounts in the it industry, preferably in digital/omnichannel commerce or in complex software solutions.
Our offer:
A flexible work schedule (40 hours/week);
Work from home, no minimum number of days in the office will be imposed;
Work equipment provided while working from home;
Competitive benefits and compensation programs;
Minimum 3-week vacation;
Paid vacations between christmas and new year’s day;
Five sick days;
Two personal floating days.
Mdf commerce: who are we?
A well-established quebec company since 1996, we are experts in the development and operation of electronic business networks.
With 800+ employees in canada, the united states, europe and china, mdf commerce strives to provide a work environment that focuses creativity, flexibility and collaboration.
How do we do it?
We hire motivated, passionate team players who aren’t afraid to roll up their sleeves and who take pride in contributing to a common goal.
The position to be filled is within the eprocurement team and more specifically on the following product:
Periscope holdings incIs a saas company providing public sector procurement solutionsWe sell technology solutions to state and local government buyers that help them purchase goods and services cost effectively and compliantlyWe also sell technology solutions to suppliers that help them sell their goods and services to state and local government2021 marks periscope’s 20th anniversaryWe truly believe in our purpose to eradicate waste and maximize the value of every dollar spentOur solutions make a differenceWhat we do matters.
Only selected candidates will be contacted, but we thank you for your interest in the company.
Mdf commerce subscribes to a program of equity and equality in employment.
Job type: full-time
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Posted 3 days ago
