Job type full-time
Full job description
The director of sales operations is a pivotal role at workwaveThis individual will report directly to the svp of sales and will be an integral part of the sales leadership teamThis role will be instrumental in optimizing systems, tools, and analytics used by sales and other related departments in relation to internal workflows, team visibility, and data quality as it is dispersed across the companySalesforce is workwave’s crm and genesis of much customer information including deal data, interactions, and more, the role will be involved with all aspects of the business focusing on sales, marketing, and financeThe director of sales operations will balance between both sales operations and other relevant departments (depending on prioritized efforts and initiatives) ensuring all workflows are carried out, and that corporate data needs are satisfied from an operational standpoint and a corporate kpi levelA key component of this role will be to partner with finance to establish predictive models regarding sales resultsThis role will enable the driving of data quality and reliability, optimized workflows, and internal performanceIt will also be pivotal in establishing enhanced automation and integrations of internal systems utilized across the organizationThis person must be a highly motivated, self-sufficient, organized professional with quality communication skills to train power users among teams on how to best use the system.
What you`ll do:
Manage the sales operations professionals across deal desk and pipeline generation tools (salesforce and salesloft)
Sales and finance forecasting, modeling, and analytics
Deal desk - create, execute, and manage pricing, proposals, contacts, rfi/rfp repository
Commission management - interface with finance on managing & executing commission plans/process
Assist in sales planning and manage the execution to ensure the team stays on track and has the analytical background to identify and model both challenges as well as potential
Understand pipeline creation/deal pursuit process and assist in managing underlying processes to ensure the sales team stay on track
Partner with business operations to ensure technical requirements are met
Work with support services to build, support & execute client am/csm data analytics to ensure retention & growth of existing client base
What you`ll need:
5+ years of experience in sales operations
Understanding of sales roles and go-to-market strategy
Understanding of finance systems, methodologies, and forecasting
5+ years of strong leadership skills
Develop and maintain trustworthy relationships
What you should know about us:
We are laid back but buttoned upWe have a casual work environment with a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
We give a damn and deliver service and solutions that make a real difference in the lives of our clients and their businesses
We openly accept others as they are and build strong partnerships based on trust
Teamwork and collaboration is key to helping our colleagues and customers solve their challenges
Our team is energetic, fun, naturally inquisitive, and eager to make an impact, we invite you to join us!
Cut the commute!
Our home office is based in the historic state of the art bell works complex located in holmdel township, new jersey
We know that there are benefits of being in the office and working from homeWorkwave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or working virtually if desired
Relax, we`ve got you covered:
Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company match
Robust employee assistance program offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
Health and wellness focused work environment - optional standing desks and office fitness challenges
401k-9 doggie daycare discount program
Charitable donation match program
Opportunities to participate in charitable events and give back to the community
Grow with us:
We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live training is provided throughout the year
Join our winning team!
9 time winner of best place to work in new jersey by njbiz!
Workwave has been recognized with multiple awards for its outstanding products, growth and culture, including the inc5000, saas award, it world awards, globe awards, silver stevie award for employer of the year, and best place to work incMagazine
We’re an equal opportunity employerAll applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.