windstream is considered an essential business and we are hiring nowAs our company responds to covid-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.”
The national security solutions organization is responsible for engagement and support of opportunities with the potential revenue of $20k plus in new and upsell revenuesOur focus is directed towards 3 key elements. Increased win rates in top line enterprise revenues Education of the sales & sales engineering organizations of both internal & external products and capabilities Windstream enterprise product enhancement collaboration The national security solutions engineer: Responsibilities:
The nss engineer collaborates with sales teams, customers and prospects to architect solutions that address business needs and challenges The nss team leverages windstream’s solutions and product design expertise in order to show the defined business value of a particular solution to the prospect or customer and sales team. Throughout the sales process the nss engineer is responsible for eliminating obstacles to the sale and plays a critical role in influencing the prospect or customer’s solution decision process. The nss engineer stays engaged with the opportunity and demonstrate leadership while bringing the solution to signature. The nss engineer demonstrates real world designs and product utilization to drive and create next-generation solutions The nss engineers’ goal is to create a thorough understanding of developed solutions and to educate both our internal and external customers to drive new revenue. The nss engineer contributes to new hire training through engage, optimize & protect training ground school and pilot school training.
Knowledge and skill sets:
Collaborate and strategize with product leadership, ip engineering, tiger team, service delivery, evp of sales, vp sales engineering, regional president, sales vps, sales directors, account directors, sales engineering leadership & sales engineers in a multi-faceted eco system environment Inform and educate prospects about the windstream enterprise solution, benefits & differentiators vsThe competition Assist the account team craft and architect multi tower solutions leveraging the full suite of products and services offered by windstream enterprise Establish the business value of the solution Eliminate technical obstacles to the sale leveraging internal relationships to expedite business asks when needed Manage the solution decision process providing strategic knowledge of both internal and external market & consumer data Achieve solution closure Engaged throughout the entire sales cycle Train and educate sales teams, sales engineering, customer advocates with attendance in new hire classes Product enhancement feedback & product project participation
Bachelor’s degree in network engineering, security or a related fieldOr related security & network certifications (ccie, ccnp, cissp, nse6, etc.); or 10+ years professional level related security & network engineering/technical experience; or an equivalent combination of education and professional level related security & network engineering/technical experience required. Proven track record of ability to accelerate sales growth of strategic products and technologies that drive high margin business to the company. Executive level business acumen and management skills which enable them to serve as a thought partner with respect to the overall customer experience. Intellectual curiosity to constantly evaluate the business and figure how to breakout vsThe competition. Communication: advanced written and verbal communication skillsMust have the ability to build relationships over the phone and in personMust have a proactive communication style ensuring timely status updates to account team and customerMust be able to extract hidden or unrealized customer requirements and gain consensus on these requirements with the customerAbility to focus ambiguous customer needs into specific, deliverable requirementsAble to develop relationships and communicate with high level customer technical and executive staff. Technical skills: advanced understanding of voice/data/internet/sdwan/security applications, communications technology and network designAdvanced understanding of technical terminology related to company products & servicesRequires general knowledge of voice and data communications equipmentAdvanced understanding of sdwan and security hardware and software applications and configurationsAdvanced understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., internet & enterpriseAdvanced level presentation skills. Problem solving: advanced analytical skillsMust be able to work through complex issues with a methodical approachAdvanced ability to graphically depict solutions in a compelling manner.
Executive level ability to work independently and as part of a teamAbility to work under pressure with tight deadlinesAbility to work on multiple projects simultaneouslyMust be detail oriented. Computer skills: advanced ms office suite knowledge and usage (visio, teams, powerpoint, access)Ability to learn internal company systems, such as confluence, siebel, granite, and network engineer. Business acumen: executive level understanding of company financial measuresMust have an intermediate understanding of telecommunications industry and sales cycles.
Requires domestic travel (50%) Physical requirements Ability to address internal and customer issues off-hours. May require extended work hours to meet the needs of the team and customers.
College degree in engineering or a related field and 10 years professional level experience with 0-2 years supervisory experience; or 12 years professional level related engineering/technical experience with 0-2 years supervisory experience; or an equivalent combination of education and professional level related engineering/technical experience required. Eeo statement: windstream is an equal opportunity employerAt windstream, we celebrate the authenticity and uniqueness of our people and their ideasAll qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran statusThe diverse voices of our employees fuel our innovation and our inclusive cultureEmployment at windstream is subject to post offer, pre-employment drug testing.
Natl Security Solutns Engineer
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