Salary $47,000 a year job type full-time
Full job description
Job no: 495775
Work type: academic staff - 12 month
Categories: office and administrative, student services
The business analyst provides functional support for the office of recruitment’s customer relationship management system (crm) and integrations with the student information system (sis)This position maintains the crm’s day-to-day business processes and is responsible for ensuring data integrity and security.
This is a full-time benefited position with a salary of $47,000 depending on experience and qualificationsThe crm functional analyst may work remotely with occasional travel to the platteville campus for all-staff retreats and trainings.
System configuration and management
Design crm’s system configurations to support recruitment, admission, and communications business practices and reporting for undergraduates and graduates, domestic and international students, and all three campus plus fully online programs.
Build and maintain automated and ad hoc business processes within the system
Perform quality assurance testing by designing and implementing test plans and scripts related to upgrades and new features
Support integrations with third-party platforms, such as text messaging systems, website request for information forms, and virtual tour platforms
Review business practices and processes regularly to increase efficiency/effectiveness and to problem solve day-to-day issues
Liaise with information technology services related to system development efforts
Document business processes and procedures
Data integrity and management
Clean, transform, and load third-party data, including but not limited to prospective student contact lists
Interface with remote systems by creating and maintaining the import and export of filesWrites programs to interface with existing web services.
Work in conjunction with admission advisors, campus visit specialist, and student workers to maintain and improve data integrity
Prioritize data security to minimize exposure and risk to uw-platteville
Supporting communications and reporting
Support the data needs of enrollment management, office of marketing and communications, international programs, and office of institutional research
Assist stakeholders with interpreting crm data for use in communications and reporting
Pull internal reports and perform basic data analyses to inform decision-making
Other duties as assigned
What you`ll need to succeed:
Preferred education, skills, experience:
Three-years of experience in higher education
Data analysis and reporting experience
Two-years related professional experience
Strong interpersonal communication skills
Ability to perform some limited travel
Why it`s great to be a pioneer:
Campus information: the university of wisconsin-platteville, founded in 1866, enrolls students in 42 baccalaureate and 6 master`s programsIt possesses institutional strengths in middle level education, engineering, industrial technology, agriculture, criminal justice and businessThe campus is located in southwest wisconsin`s largest and most historic communityThe region offers excellent school systems, high quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industriesUw-platteville is a cultural and educational center for the tri-state region of illinois, iowa and wisconsin.
To ensure full consideration applications must be received by october 24,2021Applications will be accepted until the position has been filled.
The following documents are required for applicant consideration:
Letter of application addressing all required qualifications
A current resume
Contact information (name, telephone number, and email address) for 3 professional references.
Additional documents as needed
For questions regarding this position, please contact:
Elizabeth niehaus at 608-342-1125
We support diversity and inclusion:
Our mission is to foster a diverse environment that contributes to an inclusive culture and climate by promoting critical discourse and meaningful interactions between all members of our campus community.
Equal employment opportunity:
The university of wisconsin-platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an aa/eeo employerA criminal background check is required for employmentApplicants must be legally entitled to work in the u.sAt time of hire.
Employment will require a criminal background checkIt will also require you and your references to answer questions regarding sexual violence and sexual harassment.
Advertised: october 11, 2021 central daylight time
Applications close: october 24, 2021 central daylight time