Job type full-time
Full job description
You’ll enjoy the flexibility to telecommute* from anywhere within the u.sAs you take on some tough challenges.
Energize your career with one of healthcare’s fastest growing companies.
You dream of a great career with a great company – where you can make an impact and help peopleWe dream of giving you the opportunity to do just thisAnd with the incredible growth of our business, it’s a dream that definitely can come trueAlready one of the world’s leading healthcare companies, unitedhealth group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier livesWe live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: optum – a growing part of our family of companies that make unitedhealth group a fortune 10 leader.
Optum helps nearly 60 million americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goalsNo other business touches so many lives in such a positive wayAnd we do it all with every action focused on our shared values of integrity, compassion, relationships, innovation & performance.
This position is full-time (40 hours/week) monday - fridayEmployees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 3:30pm cstIt may be necessary, given the business need, to work occasional overtime.
*all telecommuters will be required to adhere to unitedhealth group’s telecommuter policy.
Work priorities as assigned by leadership and provide regular operational updates to the sr account manager support specialist on the state of each area of responsibility
Complete job tasks and functions on time to keep the order completion process on track
Assist in making decisions based on contract requirements and guidelines in order to ensure contract kpis are achieved
Provide direction to other operational areas in order to ensure efficient order processing
Provide operational updates to leadership as well as sr account manager support specialist on the status of tasking/orders
Notify leadership of issues that arise regarding tasking, other operational departments, and database
Ensure timely communication of process issues / changes to leadership
Assist leadership in identifying operational delays as they relate to the other operational departments within oshs
Assist other departments within oshs to ensure contractual obligations are achieved
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High school diploma / ged (or higher)
Proficient in microsoft office suite with high knowledge base specifically in microsoft excel (create and edit spreadsheets)
United states citizenship
Ability to obtain favorable adjudication following submission of defense health agency equip form sf86
Ability to work monday-friday any of our 8-hour shift schedules during our normal business hours of 7:00am - 3:30pm cstIt may be necessary, given the business need, to work occasional overtime
Full covid-19 vaccination is an essential requirement of this roleUnitedhealth group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
National career readiness certificate
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a unitedhealth group approved high-speed internet connection or leverage an existing high-speed internet service
Understanding of database structures and relationships
Ability to research and document issues before reporting them to leadership
Analytical and problem solving skills with regards to operational documentation policies
Demonstrate exceptional organizational and multi-tasking abilities as well as work in a fast paced, action oriented environment
Ability to perform detailed work with a high degree of accuracy
Must be able to work with a diverse group of people to accomplish customer driven goals
Ability to remain calm in stressful situations and conduct yourself in a professional manner at all times
Must have excellent verbal and written communication to ensure understanding on all levels of the business
Unitedhealth group requires all new hires and employees to report their covid-19 vaccination status.
Military & veterans find your next mission: we know your background and experience is different and we like thatUnitedhealth group values the skills, experience and dedication that serving in the military demandsIn fact, many of the values defined in the service mirror what the unitedhealth group culture holds true: integrity, compassion, relationships, innovation and performanceWhether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journeyLearn more at https://uhg.hr/transitioning-military
Learn how teresa, a senior quality analyst, works with military veterans and ensures they receive the best benefits and experience possibleHttps://uhg.hr/vet
Please note: in order to be considered for this position, you must be able to obtain an sf86 position of trust which is only available to u.sCitizensOur facilities security officer will initiate this process post-offer acceptanceFailure to obtain this will result in termination from this role.
Careers with optumHere`s the ideaWe built an entire organization around one giant objective; make the health system work better for everyoneSo when it comes to how we use the world`s large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serveOptum, part of the unitedhealth group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potentialFor you, that means working on high performance teams against sophisticated challenges that matterOptum, incredible ideas in one incredible company and a singular opportunity to do your life`s best workSm
Colorado, connecticut or nevada residents only: the salary range for colorado residents is $15.00 to $25.19The salary range for connecticut / nevada residents is $15.77 to $27.79Pay is based on several factors including but not limited to education, work experience, certifications, etcIn addition to your salary, unitedhealth group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)No matter where or when you begin a career with unitedhealth group, you’ll find a far-reaching choice of benefits and incentives
Diversity creates a healthier atmosphere: unitedhealth group is an equal employment opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Unitedhealth group is a drug - free workplaceCandidates are required to pass a drug test before beginning employment.
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