Job details
Job type full-time
Qualifications
Adobe creative suite: 2 years (preferred)
Benefits pulled from the full job description
401(k) dental insurance flexible schedule health insurance life insurance paid time off show 1 more benefit
Full job description
Content designer
Transfinder is growing – 24 years of continuous growth.
We are looking for a content designer to join our content design teamTransfinder is seeking an individual that enjoys and excels at designing and sharing software-focused content such as training guides, video tutorials, quick start manuals and release notesThe content designer will work closely with technical team members to create supporting content as software is developed and will be responsible for producing end user training content, assisting with the editing and publication of outward facing client and partner documentation, and assisting with updates to transfinder’s content libraryThe content designer will be responsible for quickly learning about transfinder’s latest applications and product updates and creating or editing existing content efficiently and on multiple media platforms.
What we offer
Very competitive salaries and benefits.
The ability to learn and work with the latest technology.
Open-door management style: we welcome and even expect feedback in all areas.
An entrepreneurial spirit, fast paced environment, but with a strong belief in work-life balance.
Themed events throughout the year, with friendly competitions and prizes!
Have a meaningful impact every day
Remote – ny or tx.
Responsibilities
Design and maintain training content which supports and provides information on using transfinder’s software applications.
Create engaging training materials that can be consumed by users with varying levels of software proficiency.
Create multimedia content including written and visual training materials.
Design content for all product platforms.
Align training content to product and device while maintaining design and style used across content.
Develop alternate content based upon availability across device(s) and use case.
Work directly with technology team members to create content accurately reflecting product features and functions for intended use, and with other departments as needed.
Develop and design live webinar scripts and updates.
Assist with drafts, edits and applying content style to non-training documentation intended for end user or partner communications.
Work with the technology team to understand upcoming updates to products and release timelines, producing content based on release deadlines.
Maintain and update end user content on the transfinder community, transfinder’s client portal.
Create release notes for new product versions.
Create internal training materials including documents and videos on new features and products for employee training.
Create marketing style videos showcasing the value of transfinder products and features.
Brainstorm, research and suggest new ways of building and presenting engaging and innovative training content.
Requirements
Experience with standard software industry terminology used in training guides, tutorials, and documentation.
Strong writing, editing and proofreading skills.
Experience with content creation and editing tools including ms office, camtasia, and adobe creative cloud.
Experience with wordpress administration, including wordpress updates, plugin management and troubleshooting.
Ability to self-manage, successfully commit to multiple projects with multiple deadlines simultaneously, and quickly adjust to changes in priority and project focus.
Organized, detail-oriented and self-motivated.
Degree in english, communications or other related discipline, or proven industry
Experience.
Transfinder’s mission is to provide superior value for their clients by delivering faster, safer and smarter solutionsTransfinder has built the safest, most efficient transportation management and communication solutions designed for school districts and municipal governments, and their stakeholdersTransfinder combines its superior solutions with its award-winning service, establishing and maintaining long-term relationships with every client that is built upon respect, confidence, integrity and mutual trustUsed extensively by more than 2,000 school districts and municipalities in 47 states, transfinder is the industry leader in several states, including hawaii, maryland, massachusetts, maine, mississippi, new york, and texasThe company also holds approved vendor status in idaho and illinois.
Job type: full-time
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to friday
Covid-19 considerations:
This will be a remote position.
Experience:
Wordpress administration and plugin: 2 years (preferred)
Adobe creative suite: 2 years (preferred)
Writing/editing: 2 years (preferred)
Work location: one location
Hiring insights
Hiring 1 candidate for this role
Job activity
Posted 1 day ago
