Job details
Salary $27.59 - $35.47 an hour job type full-time
Qualifications
Customer service: 1 year (preferred)
Full job description
Overview
Join the gund company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunitiesWe are in the business of electrical insulation manufacturing, but we really pride ourselves in just being a group of fun, driven, problem solvers who love what we do.
The gund company: take care of each other, take care of the customer and take care of the business
Job summary
The inside sales specialist is responsible for the development of customer relationships and sales generation by understanding and maximizing customer and prospect product and service requirements.
Proactively manages the order acquisition process on assigned accounts to ensure the complete satisfaction of the customer’s requirements while pursuing additional opportunities for sales growth with customers.
Essential job functions
From the inside, build relationships with tgc’s customer base to fully understand the customer’s requirements, communicate them to our production team, and determine our opportunities to earn additional business.
Inside sales team members will be assigned inside sales responsibility for accounts in crmOn accounts with an assigned salesrep, inside sales team members will work in partnership with the account managerOn smaller to medium sized accounts with no assigned salesrep, the inside sales team member will have account coverage responsibility.
Assist in the implementation and management the order fulfillment process to satisfy customer requirements in a timely manner.
Receive, qualify, and pursue new leads to generate new business in support of mdp and sales growth a3’s.
Heavy customer/prospect communication required via the telephoneProactive sales and service calls (ssc’s) are a key part of the job requirement.
Travel in partnership with sales and business development team, or individually to owned accounts to identify and obtain additional business opportunities resulting in profitable sales.
(2 trips of 2 to 3 days per quarter as needed)
Execute the quote follow up process with discipline and responsiveness to learn what it will take to earn the businessLead the quote after action reviews as necessary to help the company learn how to earn the business in the future.
Responsible for the gross profit / margin review of assigned accounts and assisting in efforts within the sales region.
Assist with management of external manufacturer’s rep firms, to compliment selling efforts in assigned territory.
Assist with market research and market development plan follow up to expand the customer base.
Other duties may be assigned.
Supervisory responsibilities
This position does not have any supervisory responsibilities.
Qualifications and competencies
An intellectual curiosity and engineering interest in technical subject matterAn interest in personal relationship development and proactive ‘hunting’ to assist others.
Ability to communicate effectively and professionally with customers to understand and respond to their needs in a responsive fashion.
Ability to utilize a crm package and other tools to manage the sales process.
Proficiency with windows based software including microsoft office applications.
Experience with reading and interpreting technical drawings.
Strong math skills and a detail-oriented information processing capability.
Requires practical knowledge of products and customer applications.
Education and experience
3-5 years of experience in customer service, application engineering, technical sales, or engineering in a manufacturing environment.
A college degree with a technical background preferred.
Experience in the electrical, electronic or mil/aero industries, and/or with plastics and custom fabrication preferred.
Travel
Travel is not required.
Physical requirements
To perform this job successfully, the physical demands listed are representative of those that must be met by an employeeReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hearThe employee may occasionally be required to crouchThe employee may occasionally lift items as heavy as 25lbsSpecific vision abilities may include the employee’s ability to see near and far distances.
Our employees have a vested interest in our company’s successThe gund company is 30% employee-owned through our esop (employee stock ownership plan)Shares are awarded each year based on a calculation that takes into consideration our company’s financial profitability, employee tenure, and earningsThere is no out-of-pocket investment required!
In addition, our employees enjoy:
A safe and healthy work environment
Competitive wages
Comprehensive, cost-effective employee benefits: health, dental, vision, life, and disability
401(k) retirement savings program with a 50% employer match up to 6% of contributions
Regular employee feedback through our idp (individual development plan)
According to the gallup q12 employee survey method, the gund company is ranked “ world-class ” regarding employee engagementPlease review our current career opportunities and consider applying today! we are always accepting applications for new talent to join our organization.
Eeo statement: it is the policy of the gund company to recruit, hire, train, and promote employees without discriminating based on race, gender, age, religion, national origin, veteran status, sexual preference, or disability.
Disclaimer: the above statements are intended to describe the general nature and level of work being performed by those assigned to a particular positionThey are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
Job type: full-time
Pay: $27.59 - $35.47 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Tuition reimbursement
Vision insurance
Work from home
Schedule:
8 hour shift
Day shift
Monday to friday
Weekend availability
Supplemental pay:
Bonus pay
Ability to commute/relocate:
StLouis, mo 63132: reliably commute or planning to relocate before starting work (preferred)
Experience:
Sales lead generators & telemarketers: 1 year (preferred)
Customer service: 1 year (preferred)
Work location: one location
Hiring insights
Application response rate: 81%
Hiring 1 candidate for this role
Urgently hiring
Job activity
Employer reviewed job 2 days ago
Posted 30+ days ago
