Salary $80,000 - $100,000 a year job type full-time number of hires for this role 1
Customer service: 1 year (preferred)
Full job description
Kentucky/tennessee regional vice president of property management
Tcc management owns and operates 67 manufactured housing communities (mobile home parks) across the united statesAs an investor, our thesis is that america lacks affordable housing but continues to see growing demandAs a landlord, we strive to be the premier provider of safe, convenient, and affordable housing; to create communities in which residents are proud to liveBeing a good steward to our residents is important to us – we take great pride in providing affordable housing to the communities that we serve, and know what difference a safe and low-cost home can make in our tenant’s lives
We have grown from 20 lots in october 2017 to 4,000+ units today and 5,000+ units by mid 2022We are seeking a talented regional vice president located within southern indiana/louisville/knoxville area to oversee approximately 10 mobile home parks (approximately 1,000 units) and 4 to 5 community managers.
This is a `half-remote` positionYou will be able to primarily work from home, but you must be based near (i.e< 6 hours driving) southern indiana, louisville/lexington, and knoxville, and you will be expected to travel on a weekly basis.
The overarching role of the regional vice president is to create outstanding, well-run manufactured housing communitiesHow?
Hiring & employment management: you will interview, on-board, train, and review passionate community managers (generally who live within the communities) and part-time maintenance men who will execute on the day-to-day operations of all parksThey will be your eyes and ears on the ground and the first line of communication with tenantsYou will have regular daily calls with the community manager to review the status of maintenance projects, rent collections, evictions, home sales, and any unique problems or situations as they ariseIf community managers are not able to handle their responsibilities, it is on you to make the call to find a replacement.
Community infrastructure: while the part-time maintenance men at mobile home parks can handle the day-to-day problems of basic water leak repair and minor sewer clogs, there some tasks where you will need to find a specialist (and fast!)You will coordinate and negotiate the best bids for larger maintenance items such as road patching, tree trimming, and electric pedestal replacement and build a network of trusted local contractors within a parkIn addition, there are sometimes emergencies (water main breaks; major sewer clogs, etc.) and you will have to jump in to get them resolved quickly.
Collections: you will closely track daily rent collections at all parks, and work with community managers to track and assess tenant likelihood of follow-through on promises to payYou will drive the evictions process start to finish by working closely with local legal teams.
Home refurbs and sales: you will manage the completion of home lease-up from start to finish, from the refurbishment of vacant park owned homes to the marketing and ultimate sale of the park owned homes to new tenants.
Resident relations: sometimes, a community manager won`t be able to address a resident`s concern and they will want to `speak with the boss`You will resolve concerns like accusations of unfairness by the community manager and may help address more technical questions about tenant`s bills that the community manager may not have full insight intoIn addition, you will drive events in order to promote community and pride of ownership, such as yard of the month competitions.
Travel: you will visit communities on a weekly basis in order to review community appearances and rules violations with the community managers, review more complicated contractor projects and assess and categorize home conditions, and speak with extreme `problem residents` in person.
While community managers are the closest to the action, the quality of a community ultimately falls upon their regional vice president to identify problems within the community and find a way to drive the execution of their solutions.
Skills & qualifications
We do not care about a college education, although it is a plusWe believe good experience and good judgment speak for themselves, and we always want to give people of any background a chance.
Mobile home park experience is not required, although it is a plusIf you`ve managed people and driven results within any industry, we encourage you to applyIn particular, if you`ve managed apartments, we strongly encourage you to apply, as we believe there are many parallels.
Rent manager experience is not required, although it is a plus.
You must have a strong understanding of word, excel, and email.
You must have experience managing others, whether it is assistant community managers, contractors, or a chain of gamestop stores.
You must love talking to and listening to peopleCommunity managers love to talk and update you on their communities.
You must be energetic and have a growth mindsetWhen things go wrong, your reaction should be, `how could i have done things differently to prevent this?`, rather than `whose fault is this?`
You are looking to work within a quickly growing, entrepreneurial company where there is rapid room for advancement.
We believe the ideal candidate is someone within traditional apartment or property management who has managed a team of people and is looking to `take the next step` and apply their skill set within a much larger portfolio of properties.
Starting at $80,000 per yearYou will be eligible to receive a bonus at the end of each quarter based on community appearance, collections, and leasing activity.`
Job type: full-time
Pay: $80,000.00 - $100,000.00 per year
Paid time off
10 hour shift
Monday to friday
Customer service: 1 year (preferred)
Willingness to travel:
Work location: remote