Apg offroad is looking for it`s next wholesale sales enthusiast to join our growing team! the wholesale position requires the individual to effectively communicate and handle day to day customer service and sales related tasksApplicants must enjoy communicating and talking to customers on a daily basis as well as be strong in client retention and procurement of new accountsOther responsibilities include: order entry and processing, fielding wholesale sales calls and live chats, new account and warranty questions and contributing to company growth by generating ideas for expansion to new markets.
This position can work remote from any of these locations: ut, ia, id, mn, wa, ky, tx, ca, az, ct, oh, fl, co, and nevada..
Where you’ll spend your time:
Confer with wholesale customers by telephone and email to provide information about products and/or other customer inquiries
Resolve customers problems or concerns by following company policy and using good judgment
Utilize sales and relationship building skills to develop new and maintain existing wholesale accounts
Accurately capture record of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Order entry and processing of orders received through the phone, email, fax, or the internet
Work with internal departments and external business partners to resolve customer issues
Demonstrates good judgment, tact, and diplomacy in dealing with both internal/external customers
Other duties and responsibilities as needed.
You have/possess:
2 years’ of demonstrated experience working in a customer service or wholesale distribution sales environment taking incoming calls over the phone preferred
High school diploma or equivalent
Extensive product knowledge of aftermarket performance parts
Comprehensive knowledge of product/vehicle fitment with particular emphasis on sport compact applications
Excellent written and oral communication skills
Strong organizational and prioritization skills with ability to multi-task efficiently
Ability to be self-motivated, honest, and punctual
Possess a positive attitude with ability to be a team player who is open to change
Technically savvy with basic to intermediate proficiency with ms excel and word; familiarity with point of sale systems / sage mas / zendesk, or other crm solutions preferred
Competencies below are typical company competencies, but can be higher or lower based on position:
Communication – listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus, and fosters two-way communication
Achievement oriented – focusing your efforts on achieving high quality results
Passion for teamwork – work with others to help them achieve their personal and organizational goalsYou celebrate your wins with others, celebrate others wins and successes, and realize when the company falls short, you fall short and look for ways to succeed
Exemplify integrity – treating others fairly, honestly, and respectfully; furthering the integrity of the organization and its relationships of trust within your own teams, customers, and the broader community; maintains ethical principles even in the most challenging circumstances
Must be able to adhere to attendance policies and requirements.
We have:
A team of automotive enthusiasts who have a drive for customer service and salesOur leadership team have a passion for the off-road industry, are driven, successful, and willing to help mentor and teach those who have the same passion
Full time benefits include: medical, dental, vision, company paid life, short-term disability, two weeks of pto your first year, paid holidays, employee discounts, and more...
All employees are eligible for company provided life insurance, employee assistance program, discounts on products, and 401(k) plan participation (after 90 days with “immediate” vesting).
Your work environment:
Office or remote - office or at home environment must be able to work at a desk and requires extended periods of sitting/standing
Requires repetitive movement and requires repeating the same physical or mental activities
Requires speaking / reading english
Requires ability to talk and speak through the telephone, communicate effectively via email and live chats.
Aftermarket performance group (apg) is a fast-growing leader in the automotive enthusiast industryThe company is made up of multiple divisions focused on the wholesale distributor and direct-to-consumer segments within diesel performance (premier performance products), jeep and off-road (northridge4x4), compact performance (rallysport direct, jb automotive), and off-road truck (stage 3 motorsports) and a manufacturing division (proprietary brands/grimmspeed).
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