About us
Solvvy is conversational ai for customer support that delivers an effortless experience consumers wantOur chatbot and automation platform deliver personalized resolutions for customers, improves agent productivity, and uncovers valuable insights that empower support leadersAs the digital teammate for top brands such as hellofresh, vimeo, twilio, and ring, solvvy handles millions of conversations each month to improve customer experiences and drive massive operational savings.
We have been recognized as a gartner cool vendor and are a g2 momentum leader and best software 2022 award winner.
Who we are
We come from diverse backgrounds and prefer it that way! our differences are a key part of our valuesOur objective is to maintain the transparent environment we thrive in while embracing the unique perspectives we bring as individualsA diverse, equitable and inclusive workplace touches every aspect of solvvy`s successYou are welcome here!
The opportunity
Solution consultants are responsible for articulating our value proposition, architecting technology solutions and offering thought leadership to both business and technical audiencesThis role is ideal for someone with mid-market software pre-sales experience in a saas or technology product organization and experience with customer engagement/support or crmYou have a passion for demoing solutions to prospects, great discovery skills, and the ability to act as a trusted advisor through all stages of the sales cycle, including proof-of-concept trials, to mid-market and enterprise customersThis role will require occasional travel for onsite prospect meetings, industry events/trade shows, or solvvy team-building events.
The skillset
Mid market/enterprise pre-sales consulting experience
Excellent interpersonal, communication, persuasion, presentation and writing skills
Crm, contact center or customer service experience is desired
Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution
Must be willing to work in a fast paced startup environment with multiple roles
Obvious passion and people skills
What you`ll do
Work closely with sales, marketing, engineering, and product management to deliver the appropriate solution and establish credibility and trust with the customer
Evangelize the solvvy platform value to customers (including business & it executives)
Consult with customers and prospects to understand their business needs, pain points, and evangelize the business value
Development of a technical sales strategy
Configuring and effectively demonstrating our solutions in a way that closely reflects each customer`s business (tailored demonstrations)
Mapping rfi/rfp requirements to software solutions
Scoping, managing and executing customer pilots and proof of concepts
Solution scoping abilities - using our existing solution and influencing new product development
In the first month you will partake in a robust sales enablement programIn months 2 & 3 you will begin demonstrating solvvy solutionsAfter month 3, you will be fully ramped up and working with all of the solvvy account executives providing demonstrations, managing proof-of-concept trials, providing product feedback to product marketing, and providing sales and partner enablement training.
What we offer
We offer competitive salaries and inclusive benefits.
Fully remote opportunities
Flexible vacation policy
Half-day summer fridays
Annual company holiday shutdown
11 annual company holidays
12 weeks fully paid inclusive parental leave (delivering, non-delivering & adoptive parents)
Health, dental and vision coverage
Equity
Monthly `make your life easier` stipend
Ensuring a diverse and inclusive workplace where we learn from each other is core to solvvy`s valuesWe welcome people of different backgrounds, experiences, abilities and perspectivesWe are an equal opportunity employer and aim to provide a sense of belonging for everyone
Solvvy is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Hiring insights
Job activity
Posted 30+ days ago
