Sightline payments is seeking a high energy, passionate, business systems analyst who likes to be in the middle of new ideas and bringing them to fruitionIf you are inquisitive, like new product development, and ensuring the creation of the best customer experience, this role could be for you. Duties will include, but not be limited to the following: You will partner with the product owner and business stakeholders to facilitate and drive down deep in the customer journey and product needs. Create, maintain, and manage business processes, use cases, and technical requirements documentation related to proposed system solutions Collaborate in planning, design, and development of new applications and enhancements to existing applications Use technical writing experience to capture the work flow between the ui, middleware and data layer Manage communications within project team, other it personnel and management, organizational partners and external consultant/contractor resources Partner with the quality assurance testing team to ensure all requirements are accounted for in the test cases for system changes and implementations Assist in developing training materials for end user and it support application training Ensure effective use of change/issue management, project management and work prioritization Requirements Minimum 3 - 5 years in a business systems analyst or business analyst, or product manager role Experience developing requirements documentsThese include: user stories, mockups, screens flows, use cases, transaction flows, process and data workflows and diagrams representing the new requirements Experience with technical writing especially focused on the workflow of ui, middleware and data layer, using tools similar to visio and draw.io, etc. Collaborative team player - positive, respectful, and professional attitude toward customers, employees, vendors, and management Proven effective facilitator Effective communicator both in written and oral communication Problem solving methods Agile experience Agile tools – rocket, ado, atlassian, versionone Preferred skills and experience: Iiba or pmi pba certification Familiar with sql, web and mobile application development Experience with azure devops College degree in computer science or related field Additional notes Sightline payments is the recognized industry leader in innovative cashless gaming solutions and has placed multiple programs supporting gaming verticals in the united statesOur play+ solution offers players a truly cashless gaming experience with complete flexibility for how manage and spend their fundsWe offer flexible integration choices to meet our client’s operating environment and preferred user experience, support communications with multiple gaming systems, and manage all aspects of our program from conception to ongoing program successWe are rapidly growing company that is positioned to meet the challenges of an evolving gaming ecosystem market. Our environment is entrepreneurial and fast-pacedIndividual and creative contributions to our company objectives are highly encouraged and recognizedThere will be an abundance of opportunities to develop new skills and to benefit from interaction with a highly experienced leadership team.
Business Systems Analyst
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