Job details
Job type full-time
Full job description
Company description
At servicenow, our technology makes the world work for everyone, and our people make it possibleWe move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communitiesBy joining servicenow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuityWe know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possibleWe dream big together, supporting each other to make our individual and collective dreams come trueThe future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the fortune 500, and we`re on the 2021 list of fortune world`s most admired companies®.
Learn more on life at now blog and hear from our employees about their experiences working at servicenow.
Job description
About this role:
Servicenow is looking for an experienced pre-sales solution consultant to join our alliances team in support of 15-20 of our elite americas regional partnersAn advisory solution consultant identifies and aligns servicenow capabilities to drive business outcomes for our partners’ positioning of now solutions to our shared end customerIn this role, you will work in close collaboration with multiple servicenow account executives to build and execute a partner business plan, so experience working in alliances and partnerships is a mustActivities include providing pre-sales support, technical product and architecture advice, and delivering on-going communication of the latest servicenow capabilities as aligned to the strategic priorities defined in the business planThis is a top-level individual contributor role, with commensurate expectations of performance, professionalism, integrity, and problem solving skillsCandidates for this role should live in the eastern (us) time zone.
What you need to be successful in this role:
10+ years of solution consulting experience in an alliances and channels environment
Bachelor’s degree (master’s preferred) in business, it, or communications
Working knowledge of modern web technologies and cloud computing
Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
Excellent understanding of the architectural principles for cloud-based platforms that include saas, paas, multi-tenancy, and automation
Execution focus – proven track record of meeting or exceeding sales targets
Nimble learning – ability to quickly grasp the essence of new issues and concepts
Collaboration – the ability to work across teams in a highly matrixed organization
Influence – the ability to navigate complex partner organizations, identify stakeholders and power players, and build credibility and trust with them
Bias for action – someone who addresses new opportunities and challenges quickly
Business acumen – strong understanding of how consulting firms, it service providers and business process outsourcers make money, as well as the industry pressures they face
Ability to work with a highly diverse set of partners, identify and respond to the unique needs of each one, with minimal guidance/supervision
Experience that will help you stand out:
Previous pre-sales experience working with bpos, sis, and top tier consultancies
Experience building and launching partner offerings
Prioritization and focus - ability to cover a complex territory that may include 12 or more partners, quickly triage/identify which partners will generate the most revenue
Experience with the servicenow product suite or competitive product suites highly desirable
A current servicenow certification (e.gCertified system administrator and/or certified implementation specialist)
Servicenow platform development experience
What you get to do in this role:
Work with a spectacular team of seasoned alliances professionals in a positive, inclusive, diverse, and highly collaborative work environment
Work with the top 10% of partners in servicenow’s alliances ecosystem
Practice true business value selling, with a strong sales support framework
Design and launch differentiated partner offerings; see your work have an impact!
Work with the industry-leading now platform and solutions
Support proof of concept/proof of value engagements with our partners
Stay current on servicenow product developments/releases
Provide thought leadership and collaborate with cross functional teams to ensure partner and end-customer success is achieved
Participate in and deliver business reviews and executive briefings
Provide mentoring and training to peers and other colleagues within our organization
Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, “lunch and learns” etc.
Qualifications
What you need to be successful in this role:
10+ years of solution consulting experience in an alliances and channels environment
Bachelor’s degree (master’s preferred) in business, it, or communications
Working knowledge of modern web technologies and cloud computing
Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc.
Excellent understanding of the architectural principles for cloud-based platforms that include saas, paas, multi-tenancy, and automation
Execution focus – proven track record of meeting or exceeding sales targets
Nimble learning – ability to quickly grasp the essence of new issues and concepts
Collaboration – the ability to work across teams in a highly matrixed organization
Influence – the ability to navigate complex partner organizations, identify stakeholders and power players, and build credibility and trust with them
Bias for action – someone who addresses new opportunities and challenges quickly
Business acumen – strong understanding of how consulting firms, it service providers and business process outsourcers make money, as well as the industry pressures they face
Ability to work with a highly diverse set of partners, identify and respond to the unique needs of each one, with minimal guidance/supervision
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Additional information
Servicenow is an equal employment opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the united states are required to be fully vaccinated against covid-19, subject to such exceptions as required by lawIf hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start dateVisit our candidate faq page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including export administration regulations (ear), servicenow may have to obtain export licensing approval from the u.sGovernment for certain individualsAll employment is contingent upon servicenow obtaining any export license or other approval that may be required by the u.sGovernment.
Please note: fraudulent job postings/job scams are increasingly commonClick here to learn what to watch out for and how to protect yourselfAll genuine servicenow job postings can be found through the servicenow careers site.
Work personas
Work personas are categories that are assigned to employees depending on the nature of their workEmployees will fall into one of three categories: remote, flexible or required in office.
Required in office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a servicenow-affiliated officeThis persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a servicenow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week)Flexible employees may choose to work the remaining working time from their workplace location or homeFlexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a servicenow workplace and is not contracted or aligned to a servicenow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their homeRemote employees are required to work within their state, province, region, or country of employment.
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