Job type full-time
Full job description
At servicenow, our technology makes the world work for everyone, and our people make it possibleWe move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communitiesBy joining servicenow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuityWe know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possibleWe dream big together, supporting each other to make our individual and collective dreams come trueThe future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the fortune 500, and we`re on the 2021 list of fortune world`s most admired companies®.
Learn more on life at now blog and hear from our employees about their experiences working at servicenow.
What you get to do in this role:
The solution consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers’ business challenges and deliver product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and servicenow colleagues
Drive strategic programs in top accounts such as customer journey sessions for roadmap and outcome alignment
Provide feedback to product management about product enhancements that can address customer needs and drive additional business value
Share and learn best practices and re-usable assets with other solution consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows
What you get to do in this role:
You will work in customer workflows, one of servicenow’s fastest growing business units
Working with our enterprise customers, you’ll support the critical objectives of some our most important customers
Experience creating customer value across a number of customers in many industries
In order to be successful in this role, we need someone who has:
5-8 years’ experience in technical pre-sales
3-5 years’ experience with customer service, customer experience, workflow, or bpm software
Ability to provide compelling presentations and demos both virtually via zoom and in person, with travel, when we get back to face-to-face meetings
Excellent communication skills and presentation skills
Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization
Servicenow is an equal employment opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the united states are required to be fully vaccinated against covid-19, subject to such exceptions as required by lawIf hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start dateVisit our candidate faq page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at email@example.com for assistance.
For positions requiring access to technical data subject to export control regulations, including export administration regulations (ear), servicenow may have to obtain export licensing approval from the u.sGovernment for certain individualsAll employment is contingent upon servicenow obtaining any export license or other approval that may be required by the u.sGovernment.
Please note: fraudulent job postings/job scams are increasingly commonClick here to learn what to watch out for and how to protect yourselfAll genuine servicenow job postings can be found through the servicenow careers site.
Work personas are categories that are assigned to employees depending on the nature of their workEmployees will fall into one of three categories: remote, flexible or required in office.
Required in office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a servicenow-affiliated officeThis persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
A flexible work persona is defined as an employee who is contracted to work from or aligned to a servicenow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week)Flexible employees may choose to work the remaining working time from their workplace location or homeFlexible employees are required to work within their state, province, region, or country of employment.
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a servicenow workplace and is not contracted or aligned to a servicenow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their homeRemote employees are required to work within their state, province, region, or country of employment.
Posted 8 days ago