Job details
Salary $52,673 - $87,789 a year job type full-time
Full job description
Position description: looking to expand your skills and knowledge as a systems engineer? check out this great opportunity and apply today!
Serco incIs hiring for a systems engineer who will be responsible for the daily operations and maintenance of a stand-alone infrastructureMust be able to execute effective provisioning, installation, configuration, operation, and maintenance of infrastructure componentsThis role will include patching, remediation, compliance, and end user support functionsThe systems engineer may be required to make critical decisions in system down situations and/or assist the distant end customer on how to restore the it system infrastructureThis position involves shift work.
In this role, you will:
Manage, maintain, and troubleshoot all stand-alone workstations and servers, and cctv equipment.
Diagnose hardware/software problems and identify defective components.
Troubleshoot new and existing cctv systems and ip devices such as ip cameras, network video recorders, analytics, and other hardware devices via service calls
Knowledge of backup maintenance including daily backup operations to ensure all required file systems and data are successfully backed up on the appropriate device.
Perform day-to-day maintenance; investigate and resolve incidents and/or change tickets for the environment.
Create from scratch or update existing documentation for processes, procedures, or references.
Maintain logs related to system functions as well as maintenance and repair records.
Interpret technical informationDiscuss the information with others including such information with concepts or terminology with which many people may be unfamiliar.
Provide advice or recommend a course of action to leadership on resolving technical problems or improving the technology infrastructure.
Stay current with developments in the systems administration discipline and with relevant technological advancements.
Maintain a highly diverse and fast-paced workload that may include a variety of tasks, efforts, or projects.
Provide effective and efficient system support of the closed lab environment and perform patches, upgrades, and repairs in preparation of deploying baseline images to systems in the field.
Occasional travel and after-hours work, to include weekends, may be required.
Qualifications: to be successful in this role, you will have:
Bachelor’s degree in a technical discipline such as engineering or computer science and 2 years of systems administration experience (or 6 years of experience in lieu of a degree).
Essential knowledge, experience and skills of this position include, but are not limited to:
Experience with installation, configuration, and maintenance of windows server and desktop operating systems.
Proven experience working with nas and san devices such as synology storage arrays.
Proven experience working with the tcp/ip stack and related services.
Proven experience working with dns, dhcp, and ip addressing schemes.
Comprehensive knowledge of server hardware and cabling
Strong customer service and communication skills.
Excellent problem solving and troubleshooting skills.
Us citizenship required
Additional desired skills and experience:
Comptia security+, comptia server+, comptia network+
Experience administering postgresql
Experience with cctv systems and ip cameras.
In compliance with colorado`s equal pay for equal work act, the salary range for this role is $52,673.33 to $87,788.89; however, serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate`s work experience, education/training, and key skillsCompany overview: serco inc(serco) is the americas division of serco group, plcSerco serves every branch of the u.sMilitary, numerous u.sFederal civilian agencies, the intelligence community, the canadian government, state and local governments, and commercial clientsWe help our clients deliver vital services more efficiently while increasing the satisfaction of their end customersHeadquartered in herndon, virginia, serco americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the worldAt serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at sercoWe invite you to become part of our dynamic teamSerco is an equal opportunity employer committed to diversifying our workforce (race/ color/ sex/ sexual orientation/ gender identity/ religion/ national origin/ disability/ vets).
To review serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the hr service desk at 800-628-6458, option 1Please note, due to eeoc/ofccp compliance, serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendorAll unsolicited resumes will be considered the property of serco and will not be obligated to pay a placement or contract feeIf you are interested in becoming an approved vendor at serco, please email agencies@serco-na.com.
Covid-19 regulations: serco complies with all applicable covid-19 requirementsThis may require employees to be vaccinated against covid-19, provide attestations regarding vaccination status and/or covid-19 testing, or satisfy other conditions of employment that serco deems appropriate, and employees may be required to show proof of vaccination and/or negative covid-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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