Job type full-time
Full job description
The 'apply with seek' option will be utilized for international applicants, mainly australiaIf this does not apply to you please use the 'apply' option.
Vp client services
If you care, there’s a place for you here
For a career path that is both challenging and rewarding, join sedgwick’s talented team of 27,000 colleagues around the globeSedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutionsTaking care of people is at the heart of everything we doMillions of people and organizations count on sedgwick each year to take care of their needs when they face a major life event or something unexpected happensWhether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidanceOur clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their propertyAt sedgwick, caring counts®Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
Primary purpose : to be responsible for the administrative, managerial and client relationships associated with client services within the assigned region/business unit.
Essential functions and responsibilities
Ensures contract compliance within an assigned region/business unit.
Responsible for financials including accounts receivable, invoicing and pricing support within an assigned region.
Responsible for client knowledge including threatened status and relationship with the company within an assigned region.
Ensures renewal process is handled timely; negotiates and supports new contracts within an assigned region.
Ensures compliance with corporate guidelines.
Responsible for business planning and budgeting within an assigned region.
Plans for staffing needs including succession, bench-strength, and new business within an assigned region.
Supports client relationships, builds executive relationships, and supports internal relationships.
Supports business development.
Additional functions and responsibilities
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
Education & licensing
Bachelor's degree from an accredited college or university with major in risk management, business administration or finance preferredAdvance degree with professional designation (i.eCpcu, aic, arm) preferred.
Ten (10) years related experience or equivalent combination of experience and education required to include three (3) years area account executive experience on national accounts and five (5) years claims/supervisory experience.
Skills & knowledge
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
Pc literate, including microsoft office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed performance competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: computer keyboarding, travel as required
Auditory/visual: hearing, vision and talking
Note : credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this descriptionThey are not intended to constitute a comprehensive list of functions, duties, or local variancesManagement retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an equal opportunity employer and a drug-free workplace.