Salary $85,001 - $95,000 a year job type full-time
Full job description
Job id: 2210203
Location: college park , md , us
Date posted: 2022-07-08
Category: engineering and sciences
Subcategory: systems engineer
Shift: day job
Minimum clearance required: public trust
Clearance level must be able to obtain: public trust
Potential for remote work: yes
Saic is recruiting for a scientific systems engineer for one of our programs supporting the fdaThis candidate will be required to provide general support for windows and mac os workstations in the fda laboratory and office environmentThe ideal candidate shall have expertise in setup, configuration, administration of windows and os scientific workstations, and integrating them with active directory/etc.Independent, motivated individuals with good oral and written communication skills for documenting process and procedures, and briefing reports are desiredThe candidate must be skilled in the setup, configuration and management of scientific workstations.
Primary duties and responsibilities include, but not limited to:
Perform software application maintenance on scientific workstations running a variety of operating systems including mac os, windows, and some linux.
Perform routine and preventative maintenance such as general computer tasks, application loads, disk utilization, system loading and system monitoring, applying operating system patches, antivirus updates
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system
Accurately document problems in logging and discrepancy reporting tools
Work directly with the customer in most aspects of the day-to-day activities
Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when requiredCommunicate with users and senior management the status of key problem statuses
Perform hands-on repair of equipment and maintenance/installation of computing infrastructure
Maintain and troubleshoot all hardware associated with end-user computing, including printers, workstations, router switches, etc.
Implement continuous improvement methodology through the use of it systems or procedure
Maintain inventory of system assets
Ensure compliance with fda standards and security policies
Additional responsibilities will include: end user documentation and training, computer moves and deployments, and additional duties as assigned.
Required education and experience:
Must have a bachelors degree and 2+ years of relevant experience, and associates degree and 5+ years of experienceMay consider and additional 4 years of experience in lieu of a degree.
Must have prior windows / mac troubleshooting experience
Must have experience working in a team environment
Must have experience working independently as well as supporting projects
Must have at least 1+ years of direct it experience troubleshooting in a scientific or closely related environment.
Target salary range: $85,001 - $95,000The estimate displayed represents the typical salary range for this position based on experience and other factors.
Covid policy: saic does not require covid-19 vaccinations or boostersCustomer site vaccination requirements must be followed when work is performed at a customer site.saic® is a premier fortune 500® technology integrator driving our nation`s technology transformationOur robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutionsUsing our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers` missions.
We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunitiesSaic is an equal opportunity employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributorsHeadquartered in reston, virginia, saic has annual revenues of approximately $7.1 billionFor more information, visit saic.com.
Posted 8 days ago