Commercial Solar PV Design Engineer/Project Manager
Majoris Group (Pvt) Ltd
Salary $15 an hour job type full-time
Full job description
Remote • customer service
Revele - why work with us?
Since 1999, we've led the industry in implementing technology to enhance the revenue cycle management processAnd with over 25 years in healthcare reimbursement and technology industry, we've endured a vast amount of change - the affordable care act, icd-10, electronic health records, to name a fewWhat does all of this mean?
It means at revele we don't run from change, we embrace it.
We're entrepreneurs at heart and today, we rely on the entrepreneurial operating system (eos) to run our businessInspired by change, we commit to improving ourselves and our services so that we can create more value for our customersWe believe by doing so, we can build happier and healthier communities that improve the quality of life globally.
As a leading ehr revenue cycle management service, revele assists a client base across the u.sIncluding physician practices, hospital-owned physician groups, and enterprise networks with end-to-end revenue cycle management servicesRevele has been named to the inc5000 list of the fastest-growing private companies in the nation for three years and ranked as best in class in the medical group management association's (mgma) list of top medical business and service organizationsAs a result of our industry success and growth, revele is seeking a highly motivated patient services representative with a passion for customer service to join our team.
The patient services representative is a full-time, remote positionIn this role, you will be part of a team that assists patients with medical billing statement questions and processing patient paymentsYour primary responsibility will be to provide an exceptional level of customer service for every patient while resolving outstanding balances and answering any questions the patient may have regarding billing statements.
Requirements patient services call center hours: monday - friday; 7:00 am - 7:00 pm saturday rotation sundays; closed
Revele pay & benefits: full-time remote position at $15/hour
Paid health insurance
Paid time off
Paid holidays medical, dental, & vision plans life insurance 401k
The ideal candidate for this position:
Has a passion for customer service
Knowledge of medical terminology
Medical billing experience
Previous experience with eclinicalworks ehr or a similar ehr technology (cerner, epic, allscripts, athena)
Proficiency in microsoft office suite
Takes pride in every aspect of their work and performs daily responsibilities with a positive attitude and professional demeanor
Is a strong team player with a commitment to continuous learning
Pays close attention to detail to ensure a positive patient experience
Strong verbal and written communication skills
High school diploma or equivalent
1-2 years of customer service or medical front/back office experience
Bilingual (english/spanish) is a plus
Experience with patient collections a plus
Responsibility of a patient services representative includes:
Ability to work remotely
Reviewing patient's account to ensure accuracy
Managing all inbound and outbound phone calls from patients and staff relating to patient accounts in a timely and courteous manner
Interpreting and communicating client billing practices, insurance claims, submissions, and out-of-pocket patient responsibility to all customers; including physicians, physicians' office staff, patients, and others with a business need to know
Assisting patients with establishing budget payment plans
Identifying and resolving patient billing questions and concerns
Processing all clerical records and patient information requested to resolve patient account balances
Responds promptly and completely to all written patient inquiries and requests to obtain a final resolution for the patient
Responding to patient inquiries researching and resolving unpaid balances and credit balances
Performing various collection actions including contacting patients by phone and resubmitting claims for third party reimbursement
Posting accurate account adjustments, corresponding with clients to reverse adjustments, and updating notes on the account
Following department policy and procedures to ensure the maintenance of adequate account documentation to meet audit requirements