Job details
Job type full-time
Full job description
Overview: this position will be remote based ideally within raleigh/rtp area
Repligen corporation (nasdaq:rgen) is a life sciences company focused on the development, production and commercialization of high-value consumable products used in the process of manufacturing biological drugsOur bioprocessing products are sold to major life sciences and biopharmaceutical companies worldwide.
The vpt support specialist is responsible for providing technical assistance and expertise to the c technologies, inc(cti)/repligen sales force and customers related to the laboratory instrumentation its sells and supportsThe laboratory technology developed and marketed by cti/repligen includes spectroscopy instrumentation most notably the solovpe variable path length uv/vis spectrophotometer systemThe system is sold primarily into the pharmaceutical and biotech industry and is commonly used for quantifying concentrations of proteins and antibodies in drug discovery and development, manufacturing and quality assurance.
The vpt support specialist will provide support both at cti/repligen and on site at customer locationsThe type of support will include system qualifications (installation, operation and performance (iqoqpq), product testing, system maintenance and customer trainingDelivering training and support will involve travel to customer locations both domestic and internationalTraining will be provided by cti/repligenResponsibilities: responsibilities
Learn the fundamental principles of slope spectroscopy and the theory of operation of the solovpe spectrophotometer system.
Learn how to operate the solovpe system and its components
Learn how to maintain and repair the solovpe system and its components.
Perform sample testing on customer samples and in support of product development and sales.
Train customers on the theory and operation of the solovpe system
Perform installation, operational and performance qualifications of the solovpe system.
Provide in house technical support to sales and cti customers
Provide on-site technical support to cti customers
Provide help desk and troubleshooting support to customers (in person and remotely)
Support the cti sales force with testing, reporting and customer interactions.
Facilitate the solovpe demo/loaner system programs including performing verification testing of demo systems upon return and prior to shipment.
Document activities on the cti erp and crm software platforms.
Significant domestic and international travel as required alone and together with sales.
Qualifications: qualifications
Bachelor’s degree – related field (biology, chemistry
Laboratory experience required
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Posted 3 days ago
