Job type full-time
Full job description
Are you looking for a hybrid or remote work opportunity? are you interested in a workplace that provides benefits that suit your needs? are you ready for an environment with open and effective management?
As a pre-sales engineer, you will play a key role in supporting relativity’s sales activitiesYou will be responsible for providing clients and prospects with exceptional relativity experience via workflow assistance and acting as a solution evangelistAs a pre-sales engineer, you will take the lead on sales support requests, provide mentorship to less senior members of the team, and support team process growthReporting directly to the manager of sales engineering.
Your role in action
Play a key role in relativity’s efforts to acquire and grow accounts through virtual and in person technical sales consulting - serve as a subject matter expert and consultant for internal and external stakeholdersParticipate in sales calls and meetings with account executives and prospectsAssist with, and/or lead, presentations and standard product demonstrationsIdentify customer business needs and help define solutions to address them.
Support relativity’s rfx and third party risk assessment workflows - capture prospect/customer requirementsCollaborate with sales to write sales proposals detailing how relativity’s solutions will address business needs.
Intake and communicate product feedback - deliver feedback to the product management team based on prospect or customer feedback, product issues, field deployments and generally observed market trends.
Serve as customer facing relativity evangelist - create necessary documentation, presentations, and product demonstrations to teach clients about relativity functionality and the value propositionAttend and present at industry events in support of product expertiseAuthor content surrounding industry trends and best practices.
Demonstrate, develop and maintain subject matter expertise in product and industry - develop expert knowledge of relativity product suite by consulting internally with teams and other resources, individual study, future product enhancements, and added featuresAchieve relativity master status and obtain other associated relativity certifications.
Understand sales process as it relates to relativity`s overall strategies and objectives - learn and understand the relativity sell strategy, conducting effective discovery to understand pain points, proactively address customer inquiries.
Experience supporting end to end e-discovery solutions, including a technical understanding of relativity
Strong sales orientation and a positive, service-oriented personality
Five years of experience supporting saas applications, including four or more years in sales engineering, client services or consulting
Relativity certified administrator (rca) strongly preferred, otherwise ability to pass the exam within 3 months of employment
Relativity master status preferred, otherwise ability to obtain relativity master within 24 months of employment
Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
Attention to detail, plus analytical and problem-solving capabilities
Ability to travel 25%
Ability to multitask and self-manage workload
Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differencesWe believe that employees are happiest when they`re empowered to be their full, authentic selves, regardless how you identify.
Benefit highlights: comprehensive health, dental, and vision plans parental leave for primary and secondary caregivers 401k with employer match flexible work arrangements company breaks in july & december unlimited time off long-term incentive program training investment program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Posted 4 days ago