Job type full-time
Full job description
J ob purpose
The business development representative (bdr) is responsible for helping current and future customers with financial solutions that help drive growth and profitThis position involves calling current customers and engaging potential customers who have expressed interest in a loanThe goal of each call is to sell our financial solutions by providing benefits of each loan, gaining customer commitment, and driving the transaction to close in a branch or remotelyThe bdr will perform the responsibilities in accordance with rmc’s mission, vision and shared values.
Duties and responsibilities
Using strong communication skills through outbound and inbound calls to engage current customers and prospect who have expressed interest in an unsecured loan, sell them on the benefits of our loans, gain customer commitment and drive the transaction to close in as little time as possible.
Growing account volume through good judgment and effective customer solicitations by telephone.
Growing and managing a sales pipeline.
Keeping detailed notes on all customer interactions.
Making multiple outbound calls to current and potential customers.
Assessing individual customer needs and presents all available solutions.
Establishing rapport with customers over the phone to nourish an environment of trust through responsive service and understanding of current and future needs.
Engaging in sales practices that are aligned to create value for both the customer and regional.
Closing loans and working with customers through the closing process.
Comply with all company policies, including state and federal lending regulations.
Maintain all customer records to be in compliance with regional’s record retention policies.
May perform additional duties and responsibilities depending on market demand.
High school diploma or equivalent.
1-3 years of sales experiences.
Comfortable making calls to current and potential customers.
Experience with microsoft office suite products.
Data entry proficiency.
Must pass drug screen, criminal and credit background checks.
Valid driver’s license and access to a dependable automobile with liability insurance coverage.
Experience in consumer finance industry.
Persuasive and goal-oriented
Self-motivated and self-directed
Exceptional customer service skills
Able to multitask, prioritize, and manage time efficiently
Knowledge of sales process from initiation to close
Ability to work independently and as an active member of a team
Excellent written and verbal communication skills
Thrives in a pay for performance atmosphere
High degree of integrity
Adaptable to an ever-changing environment
This position works in an office making outbound calls and receiving inbound calls to/from current and potential customersOvertime may be required on an as needed basis and is at the discretion of upper managementSaturdays may be required.
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“protected characteristics”)Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoffs; and terminations.