Redfin is redefining real estate in the consumer`s favor by combining our own technology and agents to create a service that’s better, faster, and costs lessAs a redfinnian, you`ll make a difference in one of life’s most important events—buying or selling a homeOur hiring standards are high, yet our culture is humbleWe’ve got all the perks, but if what you value most is doing great work in a creative, collaborative, and disciplined environment, join us! redfin seeks a curious, organized and solutions-oriented senior hr coordinator to join our human resources operations teamYou will be responsible for many of the internal processes that make redfin a great place to workAs the senior hr coordinator, you have an eye for detail and a mindset for process improvementYou will use your technical expertise to deliver the same spectacular customer service to every redfinnian that our agents deliver to our customers.
This is currently a remote role with redfin headquarters in seattle, washington
You will play a critical role in optimizing our processes and procedures utilizing your hr and contact center experience to up-level our efficiency and scalability for growth.
You will craft thoughtful communication to keep redfinnians informed of important details that impact their employment experience covering changes such as: promotions, transfers, compensation changes, etc.
You will have responsibility for managing and entering compensation, job change, organization structure and employee profile data in workday with an eye for accuracy.
You will answer employee inquiries regarding hr policies and direct complex questions to other hr professionals utilizing our zendesk ticketing system.
You will play a pivotal role in new hire onboarding ensuring new employees are set up for success with their paperwork and an understanding of company policies and procedures.
You will handle many processes that keep the employee experience running smoothly including, but not limited to, electronic file processing, benefits billing and hr administrative tasks.
You will collaborate with hr coordinators, hr business partners, benefits administrators and business operations teamsYou will be a necessary liaison between departments.
You will have two plus years experience in human resources, preferably within an employee contact center
You will have experience and desire to work with process optimization and familiarity and with software and hr information systems (preferably workday)
You are comfortable in a growth environment, where effective time management, organization and problem solving skills are required
You have an effective written and verbal communication style that highlights your strong attention to detail
You handle sensitive and confidential information with discretion
What we offer
Competitive compensation packages
Generous benefits, including three weeks of paid vacation, medical, dental, and vision insurance, and fully paid family leave
A high-growth company, providing opportunities for continued professional development and growth
To make sure we hire the most qualified people, we’ve designed a multi-step selection process that may include interviews, a homework assignment, and a reference checkWe’re excited to get to know you and hope you’re ready to give this opportunity everything you’ve got! redfin is an equal opportunity employer committed to hiring a diverse workforceTo ensure the health and safety of our workforce, customers and third parties, redfin conducts background screening after making conditional offers for employmentAll screening is conducted consistent with equal employment opportunity commission guidance and state and local fair chance act guidance, and redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.