Job details
Job type part-time contract
Full job description
Mission
Empower everyone to live a long, full and optimal life by redefining the future of heart health.
1 in 3 humans die of heart disease - it`s time to change that.
We`re designing heart health from the ground up so that humans can live fuller livesWe`re building technology to accelerate recovery after a cardiac eventAnd we`re optimizing health stacks to realize preventive and aspirational goals.
Recora is redefining the future of heart health — we invite you to join us on this mission.
About recora
Recora was founded in 2020 by seasoned digital health entrepreneursIn past roles, we`ve founded and scaled high-growth startups, run large health systems, advised government programs, built technology you use every day, and provided healthcare for millions of lives.
We`re backed by leading vcs including signalfire, pear, gfc , 2048, great oaks, mgv and moreOver the last year, we`ve built the leading virtual cardiac recovery and management platform for members with cardiac conditionsFor every member we serve, we add an average of five years to their lifespan.
We`re growing – fastOur member base is doubling every month and we`re looking to 3x our team size quicklyThis will allow us to scale nationally and accelerate product development across the continuum of heart health.
Who we are
We are innovators at heartThis driving force guides us to create, build, partner, and operate at the highest levelsWe seek answers to some of the hardest problems in technology and healthcare and enjoy the process of finding unexplored solutions.
We`re a group of diverse, thoughtful and humble folksHaving worked in organizations of every size and shape, we know that people make or break teamsAn open, ego-free and supportive culture is central to making the best team of people at recora.
As a team, we love our work and love working togetherWe take ownership in recora and strive to grow personally and professionally in service of our missionBecause we enjoy hard problems and value growth, we can celebrate both challenges and excellence in equal measure.
The role
Educate potential patients on the program, and confirm their interest when answering questions and providing clarification
Document insurance, provider, and clinical updates regarding patient health
Communicate with manager and other enrollers regarding nuanced patient logistics
Provide estimates for insurance eligibility including any copays or out of pocket costs
Maintain records and follow up for patients who are unable to begin care immediately
Send educational material to interested patients through email and other communication channels
Anticipate patient challenges and effectively answer questions/gaps in understanding
Educate patients and family members about recora`s program including the benefits of cardiac recovery and patient journey
Ensure timely follow-up response for patients expressing interest in program
Minimum requirements:
1-2 years of call center operations, healthcare enrollment, sales experience (cardiology a plus)
Knowledge of healthcare procedures, routines, regulations and medical terminology preferred.
Strong knowledge of, and experience working with, medical insurance
Comfort with technology, including google suite and crm software
Minimum of 20 hours/week required to dedicate to the role (hours are flexible - anytime 7am-8pm mon-fri, 8am-6pm sat-sun)
Hiring insights
Job activity
Posted 10 days ago
