Job details
Job type full-time
Full job description
Drives the full sales cycle to both win and grow share of wallet in strategic accounts for rackspaceOwns the client relationship for all growth and delivery for assigned customer baseUtilizes industry and strategic knowledge to acquire new customers and drive new footprint in large, complex, strategic, business changing dealsDevelops deep relationships with strategic customers and prospects, gaining knowledge and understanding of industry challenges and long and short-term objectives in order to present viable it solutions and create net promotersLeverages an established network of references to win credibilityNavigates and manages a 6 – 24 month sales cycle to keep rackspace focused on winning and growing the business relationship in a sustainable mannerLives and demonstrates rackspace’s core values in the sales arenaResponsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
Key responsibilities
Responsible for full sales cycle from lead to close.
Builds and owns account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them.
Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base.
In partnership with regional sales manager, finalize named prospect list, providing input into additional strategic pursuits within territory that align with overall rackspace competitive strategy.
Coordinate with marketing and bdrs to select targeted marketing plays to run for sales plays.
Lead sales process for all rackspace solutions, particularly large, complex, multi-cloud pursuits requiring cross functional collaboration.
Conduct targeted outbound prospecting within assigned accountsCollaborates with sales support on outbounding efforts and lead generation activities.
Engage potential client to understand high-level needs and verify right fit for rackspace solution and to qualify leads based on set framework.
Performs proactive assessments of how well rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process.
Lead efforts to create proposal for solution to prove value addProvides customers with rackspace product offering based on facts and an understanding of their current/future business needs and objectives.
Develops and delivers innovative strategies that benefit customers and/or clients.
Develops and nurtures relationships with key stakeholder to drive decisions that result in the close of the sale.
Leads the negotiation, closure, and documentation of customer contracts and renewals.
Recognized as an expert within rackspace.
Proactively identifies and participates in the resolution of complex problems that impact the direction of the business
Identifies opportunities to create promoter partners & customers and works to identify new ways to leverage our product set in order to delight them.
Cultivates and maintains strong relationships with support teams, account managers and sales support teams.
Works closely with sales engineers, technical sales reps to perform in depth assessment of customer needs and infrastructures.
Utilizes business relationships to drive new opportunities.
Critical competencies
Strategic agility
Drive for results
Relationship building and management
Growth orientation
Communication
Collaboration
Business acumen
Consulting
Influencing
Motivation (self-starter)
Qualifications
Bachelor`s degree in field related to role required.
12+ years of experience in the field of role required.
Successful account management/ib sales experience, incorporating value/service selling in business or marketing experience.
Ability to anticipate business issues; recommends product, process or service improvements.
Regarded as the technical expert in their job discipline within the organization.
Requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function.
Are you a racker? rackers thrive in fast-paced environments built to inspire learning, growing, and innovatingThey are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they doRackers are inherently wired to solve problems and share ideas in small, nimble teamsAs experts in what they do, rackers are serious about delivering a fanatical experience™ to our customersRackers are valued members of a winning team on an inspiring mission and we want you to come join the racker family! why work at rackspace technology? find your fanaticalWe deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millionsCome as you areCultivating inclusion is not just the right thing to do, it enables us to winOur executive inclusion council and racker resource groups (rrgs) partner to enable an inclusive workplace and drive initiatives such as rackspace’s participation in the annual texas conference for womenSatisfy your curiosityNo matter where you are going, we can help you get thereOur internal learning department, rackspace university®, provides training and development to rackers – from microsoft™ certifications to effective leadership training – our goal is to help you growMake a differenceAt the core of every racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globeWhile rackers can leverage paid volunteer time off for any cause, our rack gives back program creates opportunities for rackers to give our time and talent to othersLive life completelyWe offer a well-rounded suite of health and wellness programs that help our rackers achieve a healthy and balanced life-styleSo while our rackers are busy taking care of our customers, we take care of our rackers.
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About rackspace technology we are the multicloud solutions expertsWe combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutionsWe have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the futureNamed a best place to work, year after year according to fortune, forbes and glassdoor, we attract and develop world-class talentJoin us on our mission to embrace technology, empower customers and deliver the futureMore on rackspace technology though we’re all different, rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring missionWe bring our whole selves to work every dayAnd we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globeWe welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristicIf you have a disability or special need that requires accommodation, please let us know.
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