Description:
Position summary
The lead development specialist and crm support position will perform a variety of duties aimed at building the company’s customer base across all service lines resulting in increased revenue and profitabilitySuccess in this position requires strong consultative selling, active listening skills, and the ability work both independently and within a team.
Cultivating qualified leads
Identifying key challenges and needs within the lead
Managing the customer relationship management (crm) system
Supporting sales and account management roles
Lead development and crm support essential functions
Embraces and embodies the company’s hedgehog, core purpose, core values, and b-hag
Meeting the departmental and individual key performance indicators agreed upon with your manager
Vetting marketing leads from conferences, websites, campaigns, lead lists, etc.
Establishing mutually beneficial relationships in short period of time and conducting follow-up when needed to generate cultivated leads to the sales team
High-level understanding of company’s services
Managing the data for new and prospective clients within crm, ensuring all communications/documents are logged
Successfully passing cultivated leads to the sales team
Assisting sales in writing proposals
Preparing, analyzing, and sending weekly/monthly/quarterly sales and pipeline reports from crm
Managing sales and account managers dashboards in crm
Conducting a needs analysis and determining prospects’ pain points to determine how the company’s sales team can address specific needs
Work with the vp of business development and the marketing team to ensure a strong sales pipeline that will consistently meet quarterly revenue goals
Participates in department and company meetings, as requested
Performs other duties as assigned
Requirements:
Required skills/abilities
Meeting or exceeding lead goals
Understanding of the sales process and dynamics
Self-awareness and personal growth
Active listening
Consultative sales knowledge
Commitment to excellent customer service – internal and external
Prioritizing workload
Provide clear written and verbal communication with internal and external customers
Presentation – engaging and comfortable with all sized audiences
Problem-solving - identify areas of need and improvement internally and externally
Time management – the ability to pivot, and then pivot back
High-functioning in a fast-paced and at times stressful environment
Ability to maintain confidentiality utilizing hipaa guidelines
High-functioning computer utilization
Software – has worked in a crm and is competency in microsoft applications: word, excel, outlook
Education & licensing
Bachelor’s degree in sales, communications, or marketing preferred
Experience
1-2 years of sales, communication, or marketing experience within a b2b business preferred
A proven track record of lead development
Consultative sales exposure
Employment contingent on a successful background check, reference checks, and signing a non-disclosure agreementBenefits include paid time off, insurance (medical, dental, vision, life, std, ltd), a 401k program with company match, paid holidays, and profit sharing.
R3 continuum eagerly embraces the diversity of our employees, consultants, and the people we serveOur differences don’t divide us but teach us.
Winner of the 2018, 2019, 2020, and 2021 best and brightest companies to work for in the nation award
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Job activity
Posted 11 days ago
