Salary $16 an hour job type part-time
Dog handling: 1 year (preferred)
Full job description
Customer service (profile approval associate)
Do you love dogs? puppyspot may be the place for you!
At puppyspot, our mission is to be the most trusted name in dogsWe do this by placing happy, healthy puppies from vetted, responsible breeders into loving homesWe are a high-growth e-commerce marketplace that connects screened and vetted breeders with consumers looking to bring a puppy into their homesWith our no puppy mill promise at the core of everything we do, our proprietary screening and compliance program rigorously screens breeders for standards that go significantly above and beyond federal and state regulationsPuppyspot’s enhanced screening process is the strictest in the country, includes site inspections, and has more than 100 points of emphasis for every puppy and its parentsLess than 10 percent of the breeders who enter the review process are accepted into our network, and those who aren’t accepted are told what they need to do to improve their standardsOur dedicated team members and partners always put the health and well-being of the puppy first so we can safely deliver puppies nationwide using our industry- leading, dedicated transportation network, including our own private planes.
The journey starts with working with the best breeders in the countryWe are looking to add to our customer service team that works with our exclusive network of breedersThe team works with breeders in a variety of tasksA profile approval associate will ensure that every puppy we show on puppyspot.com will be an accurate, adorable presentationThe associate is responsible for reviewing and editing puppy photos, puppy descriptions along with any additional information pertaining to the puppy.
As an associate, you work directly with our network of fully vetted and screened breeders and will need to have excellent phone and email communication skills plus a high level of attention to detail
**able to work a rotating shift schedule; including weekend rotation**
Hands-on editing of photos and videos
Hands-on editing of text, not limited to spelling errors, grammar, matching puppy description to listing details
Constant communication with our breeder community to address errors/clarifications around puppy listings
Skills and experience
2+-years of customer service, sales or account management experience
Must be detail-oriented, organized, and able to effectively multi-task
Strong email, text, and verbal communication with breeders regarding ad issues and deadlines for photo, video, and text submissions
Tracking of issues with photos, videos, and text profiles
Familiarity with photo and video editing tools is essential (e.g., photoshop, picturemanager, picasa, movavi video)
Running and reviewing reports regarding photos, incomplete listings and pricing issues
Uploading of content materials
Is adaptable, thrives under pressure and owns outcomes
Able to work a rotating shift schedule; including weekend rotation
Feels fulfilled by delivering happiness through exceptional customer service
Think you have what it takes to be a profile approval associate? send us your resume today!
Job type: part-time
Pay: $16.00 per hour
Dog handling: 1 year (preferred)
Work location: remote
Hiring 2 candidates for this role
Employer reviewed job 6 days ago
Posted 30+ days ago