Job details
Job type full-time
Full job description
About playworks, at playworks we believe in the power of play to bring out the best in every kidWe are changing the school climate by leveraging the power of safe, fun, and healthy play at school every dayWe create a place for every kid on the playground to feel included, be active, and build valuable social and emotional skills by partnering with schools, districts, and after-school programs through services including digital engagement, on-site coaches, professional training for school staff who support play, and consultative partnerships.
About the position, as the director, field operations, you will be centered on hub wide systems, collaboration, support, and culture with a focus on impact strategy, program quality, team health, professional development, and organizational administrative successThis role is both strategic and tactical in nature, working closely with hub leadership, as well as regional impact team leadership and staff to develop and support systems that ensure hub wide efficacy and strong program quality.
The director, field operations manages two roles, the hub-wide role of the operations manager serving the in, il, wi hub and the operations manager serving the ne and mn hubThe director, field operations will be managed by one vice president of field operations with a dotted line reporting to another, providing both with support on hub-wide strategy and initiatives.
Specifically, this role will have the following responsibilities:
Impact quality 60%
Responsible for reaching and maintaining high quality services through partnering with regional leadership to build and support staff`s quality action plans and the collection and assessment of data.
Visit regional services to observe, assess, and help build action plans for improvements.
Creation of systems within regions and across hubs to ensure alignment and sharing of resources, best practices, and efficiencies.
Build meeting and communication structures within hubs or across hubs for impact support.
Support regional impact staff in the hiring, training, and ongoing professional development of impact staff.
Lead on certification of trainers.
Create new resources to support impact team with successful implementation of all programs (i.eSales sheets, decks, training outlines, curriculum updates)
In partnership with regional leadership, build strategies for impact growth which could include adding/changing services in regions or providing services in areas outside of currently served geographies.
Serve as quality representative for the hubs on the national program quality team.
Operational support and hub engagement 40%
Direct support for two vice presidents (willin and snow limits), field operations, for specific initiatives and projects.
Access and provide weekly reports to regional staff on organizational health metrics across the three pillars including revenue, partnerships, collections, and enps.
Responsible for assessing quarterly team health data and creating action plans for improvement.
Facilitate hub meetings and structure, professional development opportunities, retreats, etcTo review key metrics, strengthen teams and build community.
Manage two hub operation managersHub operations managers support the implementation of administrative related activities for playworks services including recruitment and onboarding, americorps compliance, data collection, scheduling, ap/ar support, etc.
Required skills & experience
Bachelor`s degree or equivalent combination of experience and education in organizational leadership, non-profit management, leadership or related field.
At least 5 years of relevant and successful supervisory and management experience.
Significant experience implementing and managing high quality impact programs.
Commitment to centering equity.
Strong written and verbal communication skills with ability to build rapport and effectively communicate with local and remote teams up, down and across the organization.
Experience assessing data and using it to implement action plans.
Passionate commitment to playworks` mission and youth development approach.
Creative self-starter with an ability to devise solutions and drive consensus for complex problems.
Experience developing and implementing goals, objectives and strategic plans
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Ability to drive results and accountability with local and remote teams; ability to thrive working both independently and within team settings
Exceptional leadership, relationship management and interpersonal skills.
Proven ability to develop and maintain collaborative relationships internally and externally with strong interpersonal skills and cross-cultural proficiencies
Strong facilitation and coaching skills.
Compensation & benefits:
Playworks offers the full package - great benefits, a fun place to work and an opportunity to grow professionallyWe offer:
Competitive nonprofit salary commensurate with experienceThis is a full-time exempt position that reports to the vice president, field operations and will be based in a state within the hub.
A comprehensive benefits package, including medical, dental, vision, disability, 401(k), life insurance, employee funded pre-tax health, and child care spending accounts.
Generous flexible paid time off policy with paid sick and holiday leave.
This is a hands-on, creative, playful and fun-loving place to work, all while contributing to the success of our nation`s youthSo if you`re ready to immerse yourself in the education sector, working on a rewarding set of challenges and if you`ve got the skills, experience, passion, and a team spirit, apply!
Please include:
A cover letter describing your interest in playworks and how your experience has prepared you for this role.
Resume.
If we think you`re the right fit, we`ll request your references; there`s no need to include them at the outset.
Typical physical & mental demands: requires prolonged sitting with some bending, stooping and stretching, and eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier and other office equipmentAbility to lift 30 lbsThis position requires sufficient physical ability and mobility to stand for extended periods at times; walk on a school site in various weather conditions; to climb stairs at some sites; to occasionally stoop, bend, kneel, crouch, reach and twist and, dependent on assignment the employee may occasionally lift, push, pull and/or move up to 50 poundsRequires a range of hearing, vision, and speech that enables the member to exchange information, to hear and locate the source of a sound in a noisy environment and to see effectively to monitor student activities
Typical physical & mental demands: typical physical & mental demands: requires prolonged sitting with some bending, stooping and stretching, and eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, photocopier, calculator and other office equipmentAlso requires flexibility to readily adapt to a changing environment.
Playworks is changing the way children experience school every day by leveraging the power of safe and healthy playWe create a place for every kid on the playground to feel included, be active, and build valuable social and emotional skillsOur ambitions demand that we invest in recruiting, developing and managing a team that reflects the broad diversity of our communities.
Our core values of inclusion, respect, healthy community and healthy play are the foundation of our organization and are infused in all aspects of our work, including recruiting and retaining the best talent we canWhile diversity is often used in reference to visual characteristics such as race, ethnicity, age, sex and physical appearance, we embrace a broader definition of diversity that also includes less visible factors, we also recognize that individuals can affiliate with multiple identities.
As an equal opportunity program, playworks encourages applications from all individuals regardless of national origin, religion, gender, differing abilities (physical, mental, learning), sexual orientation, socioeconomic status, education, marital status, language, political affiliation, military experience, and any other legally protected basisPlayworks evaluates all candidates on a merit basis.
Hiring insights
Job activity
Posted 4 days ago
