Account Executive, Federal Sales

PagerDuty is looking for an Enterprise Software Sales Professional who will identify and bring to closure PagerDuty product and service opportunities within the Federal System Integrator (FSI) ecosystem. 

In the spirit of PagerDuty’s “Champion the Customer '' value, you will be responsible for providing the best possible sales experience for our customers by identifying gaps in a customer’s environment, and then translating that gap and deficiency into a business-oriented point of view and articulating the impact of removing that gap. This individual will be accountable for the overall health and sales performance of the territory of defined accounts, and will bring with you meaningful Federal sales experience in any of the following: multi-product modern SaaS platforms, enterprise or infrastructure management, application development and management, security, and/or analytics as well as tenure working in the public sector.

This is a “sell- to” role where you will leverage your current contacts, as well as  prospect into new areas to build and maintain strong business relationships. We need you  to create and drive strategy that generates net new business across the top 25 named FSI’s.

Your Day:

Interacting, influencing, and developing relationships with individual contributors, mid-level management and senior executives to drive their digital transformation strategy. Specific activities will include:

• Lead a cross-functional account team in the development and execution of detailed account plans/strategies to secure new logo customers (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs and partner teams)

• Maintain hyper focus on identifying gaps pain in a customer’s environment and develop a organizational point of view that compels them to act to solve for it

• Generate revenue by selling, managing, and developing client relationships

• Continuously “connect the dots” within your account base to develop broad relationships and engagement across targeted teams and leadership 

• Ability to drive an “AND” business, which pairs our frictionless, transactional sales model with a strategic, large deal selling motion, where each is applicable

• Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction

• Meet and exceed monthly, quarterly, and annual quota

• Use our sales methodology and processes for all lead management and weekly sales forecasting

• Foster and accelerate strong eco-system partner relationships to expand market coverage, awareness and penetration within your territory

• Dedication to conducting pipeline generation and account research   

Required Skills/Qualifications:

• 6+ years experience of U.S. Federal software sales experience, with proven success selling to FSI’s and building new business within FSI accounts.

• Experience with government technology, procurement, and contracting processes, and experience leading them using a consultative sales approach in a multi-product, complex software environment.

• Ability to qualify, execute, and close business opportunities under minimum guidance, and strong presentation, verbal and written communication skills .

Desired Skills and Experiences:

• Advanced knowledge around DevOps

• Strong technical acumen, knowledge of engineering culture, and the ability to relate to the customer

• Locally based in or near Washington D.C

• BS/BA Degree or higher or proven relevant work exp preferred

 The base salary range for this position is 116,000 - 160,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.