Job details
Job type full-time
Benefits pulled from the full job description
401(k) dental insurance health insurance
Full job description
Location: los angeles, california, united states
Full-time
Allows remote
Packetfabric
Storage sales engineer
The role:
Packetfabric storage sales engineers (se) lead technical field sales discussion for packetfabric’s customers and partnersAs an se you will deliver sales presentations and product demonstrations, runs proof of concepts trials where required and ongoing customer and partner discussionsYou will be able to drive discussions with senior technical decision makers and possess the technical background that enables them to easily interact and guide software developers, it pros, and system architects in commercial entitiesYou will support strategic account and channel sales managers in hitting annual targets, building relationships and understanding customer trendsYou will also work with internal engineering and product management staff in helping to shape the product for the future.
What you’ll be doing:
Support the sales process for solutions with account teams.
Gathering and assesses customer needs, both business and technical.
Identifying related needs (lead generation, opportunity expansion).
Identifying site-specific and corporate parameters and constraints that impact the solution.
Identifying required project steps.
Identifying likely problem areas that require attention.
Identifying information on competitors and product roll- out data/training needs and proactively positions the company strengths as a relative value position in the account.
Providing technical support in sales presentations, product demonstrations, and customer training.
Responsible for technical consulting work with customers in selling and supporting company products, services and systems, or software.
What you bring:
As a well rounded sales engineer, you will be meeting and presenting technical items to a variety of customers and partnersYou should have a desire to work with others and provide great customer service to customers, partners and internal
6-10+ yrs of enterprise systems engineering / presales experience, be a self-motivated leader, highly energetic, with a strong hands-on, “can do” approach.
Deep expertise in all data storage discipline subjects, including primary on-prem storage including san and nas, backup, recovery, and archival systems, deep and hands-on knowledge of cloud storage technologies including s3 api protocol usage.
Experience with storage protocols (fcp, iscsi, nfs, pnfs, smb) and access methodologies (scsi block, nas, object)
Experience with server hardware administration, bare metal provisioning, hardware component replacements, and firmware updates.
Experience with system administration of linux, and windows.
Working knowledge of at least one scripting language like python, perl, ruby, or powershell
Working knowledge of at least one config management tool like ansible, puppet, salt, or chef
Knowledge about infrastructure monitoring and alerting
Basic networking l2 and l3 and troubleshooting
Preferred experience:
6-10+ yrs of enterprise systems engineering / presales experience, be a self-motivated leader, highly energetic, with a strong hands-on, “can do” approach.
Deep expertise in all data storage discipline subjects, including primary on-prem storage including san and nas, backup, recovery, and archival systems, deep and hands-on knowledge of cloud storage technologies including s3 api protocol usage.
Experience with storage protocols (fcp, iscsi, nfs, pnfs, smb) and access methodologies (scsi block, nas, object)
Experience with server hardware administration, bare metal provisioning, hardware component replacements, and firmware updates.
Experience with system administration of linux, and windows.
Working knowledge of at least one scripting language like python, perl, ruby, or powershell
Working knowledge of at least one config management tool like ansible, puppet, salt, or chef
Knowledge about infrastructure monitoring and alerting
Basic networking l2 and l3 and troubleshooting
Requirements:
You can be located anywhere in the world, but this role is only for those who can work standard north american working hours (work day starting somewhere in utc -5 to utc -8)Some north america and occasional international travel should be expected.
About packetfabric:
Packetfabric is the connectivity cloudWe built a global, 50+tbps carrier-class optical network that is completely automated and consumable on-demand like saas, so enterprises can connect the core of their hybrid and multi-cloud architectures and grow their digital business.
We offer private and secure point-to-point, hybrid cloud, multi-cloud, and custom connectivity services that you can provision in minutes via our self-service portal or programmable apiWe offer flexible consumption of our services, with month-to-month or longer terms, or even usage-based for bursting and disaster recovery.
Packetfabric was recognized with the “2020 fierce telecom innovation award for cloud services,” named one of the “10 hottest networking startups of 2020” by crn, a futuriom 40 top private company, and a “2020 cool vendor in enhanced internet services and cloud connectivity” by gartner.
Packetfabric is a distributed, fully remote team with people living and working all over the world.
What packetfabric offers:
Remote first, globally distributed team.
The chance to disrupt the entrenched telecommunications infrastructure industry.
A supportive and optimistic team that likes to learn from each other.
A product development pipeline that’s constantly pushing new features and enhancing the quality of existing products.
The opportunity to work with many different industries and customer types.
A small company culture.
Great health, dental, and 401(k) for us residents.
What packetfabric doesn’t offer:
Lack of direction: we maintain a clear roadmap and product pipeline.
A commute: no hours wasted in megaregion rush hour traffic.
A dress code: a robe and slippers is acceptable attire any day of the week.
Here at packetfabric, we want all of our employees to feel valued, appreciated, and free to be who they areWe provide equal opportunities to all employees and applicants for employment and follow employment lifecycle processes designed to prevent discrimination against our people, regardless of gender identity or expression or intersex, sexual orientation, religion, spiritual beliefs, ethnicity, age, neurodiversity, disability status, national origin, citizenship, generation, culture, or any protected category under federal, state and local law.
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