At pnc, our people are our greatest differentiator and competitive advantage in the markets we serveWe are all united in delivering the best experience for our customersAs a sales leader ii within pnc`s real estate banking organization, you will be based in charlotte.
Viable applicants should have experience leading a team of commercial real estate lenders.
Manages and directs team(s) to achieve business results and customer experience goalsMay have direct sales and client responsibilities and may manage both individual contributors and other managersOversees team(s)`s financial resultsHas broader span of control than leader iParticipates in and drives the development of goals and strategies.
Leads and influences to achieve the objectives of the team(s)Monitors business results/metrics and adapts sales strategies and tacticsDevelops and oversees the execution of account and sales plansMay have direct sales and client responsibilities.
Manages risk/return and drives quality for new and/or existing clientsActively identifies and may be responsible for higher and/or broader levels of risk managementMitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risksServes as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experienceNetworks within the industry and may serve in a leadership role in the community, industry or marketLeads the team to bring the full range of pnc`s products and services to the clientAssists other team members in developing their networkLeverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
Develops team members while monitoring progress against goalsMay support the development of other managersIdentifies high-potentials and creates winning teamsMotivates and develops staff, including acquiring and retaining top talent and managing performance-based issuesEffectively plans, organizes, directs, analyzes and evaluates staff and processesConnects strategy to day-to-day activities and updates the team on a regular basis.
Pnc employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer focused - knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing risk - assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support pnc`s enterprise risk management framework.
Pnc also has fundamental expectations of our people managersAs a manager of talent in pnc, you will be expected to:
Include intentionally - cultivates diverse teams and inclusive workplaces to expand thinking.
Live the values - role models our values with transparency and courage.
Enable change - takes action to drive change and innovation that will transform our business.
Achieve results - takes personal ownership to deliver resultsEmpowers and trusts others in decision making.
Develop the best - raises the bar with every talent decision and guides the achievement of all employees and customers.
Conflict management – understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations.
Decision making and critical thinking – understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
Effective communications – understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing multiple priorities – ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Sales management – develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectivenessIdentifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of walletDrives sales teams to build a strong pipeline of prospects and clients.
Selling– applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goalsIdentifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.
Roles at this level typically require a university / college degreeHigher level education such as a masters degree, phd, or certifications is desirableIndustry-relevant experience is typically 8+ yearsAt least 5 years of prior management experience is typically requiredProven leadership experience with a moderate to large scope of responsibility is requiredIn lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Additional job description
Pnc offers employees a comprehensive range of benefits to help meet your needs now and in the futureDepending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a health savings account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentivesTo learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > new to pnc .
Disability accommodations statement:
The pnc workplace is inclusive and supportive of individual needsIf you have a physical or other impairment that might require an accommodation, including technical assistance with the pnc careers website or submission process, please call 877-968-7762 and select option 4: recruiting or contact us via email at firstname.lastname@example.org.
The human resources service center hours of operation are monday - friday 9:00 am to 5:00 pm et.
Equal employment opportunity (eeo):
Pnc provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Refer to the california consumer privacy act privacy notice to gain understanding of how pnc may use or disclose your personal information in our hiring practices.