Job details
Job type full-time
Benefits pulled from the full job description
401(k) dental insurance flexible spending account health insurance life insurance paid time off show 1 more benefit
Not provided by employer
Full job description
We are seeking a skilled systems engineer who works independently to perform a variety of technical support responsibilities, requiring a thorough working knowledge of information technology and infrastructure administration.
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Essential duties and responsibilities: *
Provide tier i and ii consultative client support
Implement the nexustek best practices across customer base.
Regularly assess alignment of customer networks with standardsContinuously work towards getting customers in line with standards.
Accountable for maintaining high levels of customer satisfaction and billable/utilization hours.
Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues.
Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients.
Ability to resolve technical issues including, but not limited to, microsoft operating systems, windows server (2008/2012/2016/2019), workstation/server hardware, peripheral devices including printers, scanners, etc., networking including routers, switches, firewalls, cloud and virtualization-based technologies, and common client/server applications.
On-call responsibilities
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Knowledge/experience: *
At least five years of experience resolving technical problems and troubleshooting in a client-server environment.
Strong working knowledge of the following:
Microsoft windows server (2008/2012/2016/2019)
Microsoft exchange 2010/2013/2016/2019
Microsoft hyper-v (2012r2-2019)
Microsoft rds (2008r2-2019)
Vmware esxi 5.5-6.7
Veeam backup & replication
Citrix virtual apps and desktop (xenapp and xendesktop)
Networking technologies basic switching, firewall and wireless configuration and troubleshooting
Familiarity with cloud technologies like office 365 and azure.
Familiarity with msp applications like connectwise, labtech, and it glue desirable.
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Qualifications: *
The candidate must possess a relevant combination of education, experience and training that demonstrates the knowledge, skills and abilities to perform the essential functions.
Bachelor’s degree in computer engineering, computer science, information systems or related technical field preferred
Mcse (microsoft certified solutions expert) or other industry certification preferred.
Pay and benefits:
Our competitive pay and employee benefits program reflects our commitment to attract, motivate, and retain the highest quality and most competent employeesOur employee benefits program includes ppo medical, dental, vision, life insurance, fsa, 401k plan and generous paid pto and holidays.
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Nexustek * has a 2-step application process:
1Complete the application through the career center.
2Complete the 5-7 minute culture index assessmentNexustek subscribes to culture index to help us understand your strengths pleaseThis is not a test or pass/fail.
Assessment link: https://take.surveys.ci/s/uffhwqnv5s/68963
Do you enjoy working with the best people in technology services? if you have a passion for helping customers in an environment that values integrity, accountability, respect, and talent then nexustek is for you!
Nexustek is a national, full-service provider of it solutions to smb organizationsWe excel in tackling the complexities of partially and fully outsourced it, voice system implementation, cloud enablement and migration, document management, data back-up and protectionAt nexustek, we never forget that even though technology changes, demonstrating integrity never doesWe are proud of our past, excited about our future, and confident of our continued success.
Job type: full-time
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Posted 9 days ago
