Job type part-time
Full job description
Modsquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in moderation customer support!
Do you have moderation customer support background? do you enjoy work-from-home and flexible schedules? modsquad is seeking mod contractors to join our network!
If you want the chance to work gigs on the coolest of client projects...then modsquad is the place for you!! our clients are strictly top tier whose product offerings and services are hip, contemporary and very currentYou will instantly know who they are and very likely use them yourselvesTheir customers expect the best service and support and that`s where we come in.
Our mods bring super skills, a positive attitude and great vibe to project work everydayMods assist and guide customers to the right answers, solve concerns and are the gps for customers to understand and optimize the best use of a client`s product or servicesProject gigs available now and more are on the horizon.
We are looking for moderation customer support professionals located across most of latin america!
What`s in it for you:
Work with some of the coolest clients around the world in digital, gaming and e-commerce space!
Access to ‘hot gigs’ postings exclusive to the mod network
Work from home
Competitive hourly rate - discussed during your first interview
What are we looking for:
Moderation customer support skills/experience
Interest in creating an excellent experience for the customer
Fun approach to customer support
Professionals who love being a part of a team
Professional who cares about the details, who is very reliable and friendly and tech savvy!
Customer support professionals with excellent english and spanish or brazilian portuguese language skills
20 hours per week or more, based on your needs
***shifts vary based on selected projects***
Ability to pass background check
Dedicated laptop or desktop computer with windows 10 or above
Willingness to install msq security software and 2fa app on phone
***pro tip 1***: take your time and make sure you do a thorough job in completing your applicationYour responses should be grammatically correct and comprehensiveThis will greatly increase the probability of scoring an interview! ***pro tip 2*** please make sure that your resume clearly details your customer support background and experience
Who is modsquad? modsquad is an award-winning global provider of managed digital engagement servicesOur 10,000+ mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the nfl, zendesk, and topps, to name a few***pay rates vary by client and are not negotiableRates will be disclosed during the interview process.
Modsquad is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.