Job type full-time
Full job description
$35,000 with a $15k bonus potential and stock optionsThis role does not offer medical benefits.
Are you looking for an opportunity to join a young startup and make an immediate and lasting impact as the company scales?
Learner.com is looking for academic advisors to help connect our world-class tutors with our customersThis is a full-time, remote, entry-level positionLearner.com is an online-only tutoring service focusing on providing the absolute best quality tutors at affordable rates to our us-based customersWe are a small startup targeting triple-digit growth over the next few years - join us to be part of the beginning of a world-class educational company.
As an academic advisor, you’ll be speaking with prospective families and students and helping them connect with a great tutorYou’ll be in charge of our industry-unique free-trial process, and will be responsible for guiding interested families through our enrollment process.
This is an entry-level, no experience necessary position! we are looking for energetic, motivated candidates with a passion for educationThe ideal candidate will have an understanding of the needs of parents and students from kindergarten through college, and be comfortable and energized having academic-focused conversations over the phone, text, and email.
What you’ll do
Consult with prospective students and families who have requested tutoring services.
Guide students through our free trial process, helping them connect with our tutors.
Accurately and efficiently track customer contacts in our crm.
Coordinate with our student success manager to ensure free trials are executed properly.
Follow up with families who have completed free trials to enroll them in ongoing services.
Other responsibilities as required for the growth of the business.
Who you are
You are empathetic, have high emotional intelligence, and passion for helping people achieve their educational goals.
You are ambitious and would be excited to be responsible for driving revenue within a scrappy, growing startupThe idea of hitting a sales target motivates you!
You are a self-starter and thrive in an ambiguous and autonomous environment.
You’re a natural problem-solver and possess the ability to flexibly address changes rapidly and effectivelyWe are a fast-growing company and things are changing all the time!
You are naturally curiousYou seek out resources and ask questions.
You’re coachable and open to feedback.
What you’ll bring
Bachelor’s degree required.
Strong understanding of education in the us and methods for ensuring student success.
General computer and communication skills - we use google suite and voip to connect with our customers.
Familiarity with crm operations (particularly the zendesk suite) is a plus but not required.
This is a remote, work-from-home positionA home computer will be necessary.
Full-time, with occasional weekend shifts required.
This is a fully remote position within the united states.