Job details
Job type full-time
Full job description
Do you want your voice heard and your actions to count?
Discover your opportunity with mitsubishi ufj financial group (mufg), the 5th largest financial group in the worldAcross the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serveWe stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agilityThis means investing in talent, technologies, and tools that empower you to own your career.
Join mufg, where being inspired is expected and making a meaningful impact is rewarded.
This is a remote positionA member of our recruitment team will discuss location preferences with you in more detail.
Job summary:
We`re searching for a senior fraud analyst to develop and recommend loss prevention policies and procedures recommendations for operational loss managementMake recommendations regarding customer settlements, coordinate activities with internal department and external collection agencies and other partiesAnalyze the existing fraud system programs to ensure proper placement of controls, improve efficiency, and quality of fraud alertsThe analyst may recommend alternative solutions for customers claims as they work the fraud analysis for the case and see different avenues communicating directly with the consumer.
Major responsibilities:
65% research and analyze core fraud system to ensure the proper placement/functioning of controls, and to detect early signs of fraudulent activityExplore recovery avenues and document activityIdentify and escalate to management other compliance or operational potential weaknesses i.e new account documentation, failure to follow bank policy etcHandling escalated fraud claims from customers and/or bank officers and resolving complex issues involving fraud/loss transactions and evaluating risksRequires thorough understanding of banking operations to detect early signs of possible lossPerform any other monitoring, analysis, and reporting of account activity as required.
15% review losses to ensure that appropriate actions have been taken to effectuate recoveryApprove all charge-off requests and secure additional approval for losses of more than $15,000Compile information; prepare suspicious activity reports within reasonable time frames and in accordance with fiu policy and procedures, requiring only minor corrections from supervisory reviewsKnowledge of criminal and commercial laws and procedures, uniform commercial codes, penal codes and bank regulations and standards.
10% evaluate operating losses and support offices/departments with the training tools to control lossesIdentify procedural problems or systems related problems and inform proper area personnel.
5% analyze, develop, and recommend changes to operating loss policies and procedures.
5% provide assistance to lesser experienced staff members with various transactions and inquiries within established bank guidelines.
Qualifications:
Ba/bs preferred but not required.
Typically requires 5 + years of increasingly more complex experience in banking operations including a position such as operations officer or comparable experience.
Strong analytical, problem solving, and decision making skills.
Demonstrated pro-active initiative, and ability to work independently.
Excellent oral and written communication skills.
Excellent interpersonal skills.
Related professional certifications and associations preferred.
Proficient in microsoft word, excelPower point and visio.
The above statements are intended to describe the general nature and level of work being performedThey are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an equal opportunity/affirmative action employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our businessWe do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
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Posted 9 days ago
