Job type full-time
Benefits pulled from the full job description
Continuing education credits opportunities for advancement
Full job description
The microsoft services team at medstar health supports all services and applications in the microsoft 365 cloud stackOur purpose is to effectively improve business processes throughout the organization using microsoft applications – teams, sharepoint, power automate, etcWe are responsible for the corporate intranet built using sharepoint online and assist all entities with intranet sites and content.
Responsible for analysis, design, implementation, and maintenance of administrative, clinical, and financial,applicationsAnalyzes and evaluates current and future user requirements, procedures, and problems to develop information systems solutions including on-line transaction processing systems (oltp), decision support data warehouses and data marts (dss), and internet/intranet solutions.
Bachelor`s degree in computer science or software engineering, or equivalent technical experience.
3 years related experience in application development including knowledge of software development methodologies and database administrationKnowledge of healthcare operations and data models.
No special certification, registration or license required.
Knowledge, skills & abilities
Strong analytical ability to solve complex technical problemsCompetent in developing computer applications including desktop and server-based applications as well as basic project management principles.strong interpersonal communication skills to effectively interface with internal/external customersCustomer service skills.
Primary duties and responsibilities
Codes and implements improvements, enhancements, updates, and modifications to assigned applications.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standardsComplies with governmental and accreditation regulation.
Coordinates vendors, is staff, and users to troubleshoot problems and resolve software or procedural issues.
Creates complex production and parameter driven reports utilizing various report writers or other tools to meet user information needs.
Develops and executes test plans to validate applications prior to requesting a move to production so that no significant problems are found in production.
Develops and updates system documentation including system specifications, run instructions and schedules including procedures and techniques for problem resolution in the designated documentation repositories.
Develops application requirements including analyzing needs, developing functional requirements, and determining the best approach to the application.
Develops user documentation.
Develops user training courses and teaches or coordinates teaching of training courses.
Maintains and supports the application layer of the server environment including performance optimization, discrete data recovery and backup, and applying application level patches.
Monitors application performance, generates performance reports, reviews reports and recommends changes in parameters to optimize performance.
Participates in meetings and on committeesMay participate in multidisciplinary quality and service improvement teams.
Participates in technical mentoring and coaching of team members.
Performs other duties as assigned.
Provides customer support for assigned applications including coaching customers on how to use the application and resolve customer problems.
Responsible for logical and physical database and application designLays out the flow of application from screen-to-screen.
Serves as project leader in small scale projects including developing project administration documents, developing tasks, providing periodic updates, and coordinating project related activitiesFollows established procedures for project startup, system and database design, project completion and move-to-production.
About medstar health
Medstar health is dedicated to providing the highest quality care for people in maryland and the washington, d.c., region, while advancing the practice of medicine through education, innovation and researchOur 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovationAs the medical education and clinical partner of georgetown university for more than 20 years, medstar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole teamMedstar health offers diverse opportunities for career advancement and personal fulfillment.
Posted 8 days ago