Job type full-time
Full job description
Overview: lsac is a not-for-profit corporation devoted to promoting and furthering the quality, access, and fairness of the law school admission process by providing core products and services to law school candidates and law schools in the united states and throughout the worldLsac’s mission is to advance law and justice by encouraging diverse, talented individuals to study law and by supporting their enrollment and learning journeys from prelaw through practice.
Summary of position:
The dynamics 365 marketing support/junior developer is primarily responsible for the support of lsac’s dynamics 365 marketing app for uniteThis role will act as 2nd level support for our school services support team and will interface directly with our member schools to ensure that the system is running to their expectations and needsThis role will also ensure the functionalityResponsibilities:
Manage day-to-day crm operations including security, roles, profiles, sharing rules, assignment rules, workflows, approvals, validations, groups and more
Monitor crm data feeds, imports, and other integrations
Create and maintain end-user documentation
Serve as primary point of contact for crm users in school services
Work with end users to provide coaching around best practices and tips on crm usage
Be the central point of contact for all changes, requests, and system alterations
Provision all new users, provide system training to new users, control access rights, security settings and user privileges
Bachelor’s degree in appropriate field of study or equivalent work experience
2 + years of working in the dynamics marketing app
Crm certification preferred
Experience working with agile methodologies and working in an agile team
Must have microsoft dynamics 365 / crm experience, particularly in the marketing application.
Strong business analysis and problem-solving skills and proven ability to identify and recommend solutions to issues, concerns, and challenges.
Experience with multiple technologies and systems relevant to crm administration.
Understanding of relational databases and data integration tools.
Current knowledge of industry and technology trends.
Basic understanding of project management terminology and best practices.
Lsac actively seeks to foster greater levels of diversity in our workforce and in our pipeline of future leadersWe are committed to attract and retain candidates who have a passion for their work and encourage all qualified individuals, including minorities, women, lgbtqia+, and individuals with a disability, to applyLsac is an equal opportunity employer.