Job type full-time
Full job description
Overview: at khoros, we provide a software platform that allows for almost endless possibilities in user experienceAs a user experience (ux) strategist, you are an expert in design thinking, customer-facing design, and executive-level consulting (including conducting discovery sessions and public speaking)You are also an excellent collaborator and have worked closely with sales, project managers and technical leads on the requirements and design for the user experiences you create.
Collaborate with our team of strategists, designers, developers, and project managers to deliver custom enterprise experiences on our community platform
Lead design discovery sessions with major brands; coach others to conduct similar workshops
Assist with planning and defining project scope
Work closely with fellow designers to create prototypes, mockups, and other deliverables for clients
Build strong relationships with stakeholders throughout the customer organization
Partner with product design teams to share knowledge, and foster a design system that will bridge baseline product capabilities with bespoke services customizations
Be an advocate for user-centered design practices across the company
Get to know our community product inside and outDevelop a thorough working knowledge of its capabilities and constraints
Bachelor’s degree or accreditation in human factors, human computer interaction, visual design, experience design, product design, interaction design, industrial design, or similar (broadly, user experience design)
Knowledge of interaction design methods such as heuristic evaluation and jakob nielsen’s “10 usability principles”
5-7+ years professional experience in user experience design featuring a portfolio of quality deliverables
Experience managing design teams at enterprise and/or creative agencies
A solid command of sketchBonus: experience using abstract, marvel, adobe xd, mural
Html and css experience, and a history of interfacing with developers.
Experience with social and/or community-oriented platforms a plus
Ability to travel for customer workshops, conferences, or internal meetings
Experience working at depth with design systems.
Has a growth mindset - a thirst to experiment, learn through doing, and embrace feedback.
This role is budgeted in the $110,000 - $125,000 range for base salarySalary will ultimately be based on a candidate’s experience and external market factors.