Job details
Job type full-time
Full job description
Location: for those who work at home - various, ohio 44145 job description job brief: under general supervision of senior members of the team, provides device integration engineering expertise for keybank`s client computing environmentInterfaces with vendors, as well as other keybank`s technology & operations teams to provide a seamless and reliable computing experience to end usersAct as technical lead device integration engineer on small to medium projects and assists with large projectsMay coach junior technical staffDevelopment and enforcement of technology standards and assist with white papers and/or presentationsProvide analysis, design, engineering, and consulting for systems management tools used within keybank`s environmentResponsible for research and analysis necessary to provide capacity and performance levels required to support business initiatives, as they pertain to keybank systemsWorks on problems of diverse scope, where analysis of situation requires evaluation and judgmentJob functions
Under general supervision of senior members of the team, provides device integration engineering expertise for keybank`s client
Computing environment.
Experience building and managing endpoint protection and endpoint threat detection platforms.
Interface with other key technology & operations teams to maintain and support the environment.
Assist with testing and deployment of end user and business applications.
Project lead role on small projects and medium size projectsAssist with large and, sometimes, enterprise-wide projects.
Begin to employ diagnostic methods and analytical skills to solve problems with effective solutions from a variety of sources.
Demonstrate aptitude and interest in technical skills by implementing tactical solutions with supervision.
Deep knowledge of unix/intel/web/client/database/network technologies and computing concepts.
Display composure during demanding situations in addition to day-to-day activities.
Effective communicator in individual and group settings (verbal and written).
Establish and maintain effective relationships with internal clients.
Escalate issues and problems to senior team members and management as required.
Expertise in itil concepts.
Hands-on experience with the following:
Personal computing and mobile hardware (hp, lenovo, dell, apple, samsung)
End user computing operating systems (microsoft windows 7-10, macos, ios, android, chrome os)
Browsers and web-based technologies (internet explorer, edge, chrome, safari)
End point and data center virtual machine experience (hyper-v, vmware esxi, vmware workstation or fusion)
Wireless technologies in mobile devices (lte, gsm, bluetooth, wifi)
Presentation virtualization support (citrix zendesktop, vmware horizon)
Maintaining secure systems (jamf protect, symantec endpoint protection, system center endpoint protection, carbon black, zscaler ssl decryption, forcepoint dlp)
Systems troubleshooting (microsoft dart)
Endpoint configuration management (sccm, jamf, airwatch)
Active directory and group policy
Microsoft office suite and productivity tools (office 365)
Application virtualization (citrix zenapp, vmware thinapp, app-v)
Scripting experience (powershell, vbscript, bash, cmd)
Application packaging (install shield, jamf composer, jamf pro)
Required qualifications
3+ years technical experience in client computing engineering
4 year degree or equivalent experience desired
Time management; tracking and reporting
Action oriented
Intellectual horsepower
Problem solving
Customer focus
Creativity
Learns on the fly
Deals with ambiguity
Working knowledge of unix/intel/web/client/database/network technologies and computing concepts
Good communication skills (verbal and written)
Basic understanding of business factors influencing technology
Ability to create technical documentation for peers and junior engineers
Ability to translate technical concepts through communication and documentation to individuals working in administrative and governance roles within key bank
Keycorp is an equal opportunity and affirmative action employer committed to building a diverse, equitable and inclusive cultureAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing hr_compliance@keybank.com .
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Posted 15 days ago
