Job details
Job type full-time
Full job description
Job title account manager job description if you are enthusiastic about education, using your skills and talents to help improve people’s lives, and interested in working on a team of professionals at a globally respected education organization- you’ve found the right placeAt kaplan, we’re passionate about what we do and who we do it for.
Unyielding determination to make a difference in people`s lives through the power of education- that is kaplanFor more than 80 years, kaplan has been a trailblazer in education and professional advancementWe are the intersection of education and technology, providing our students and clients with an experience that not only allows them to achieve their goals, but also ignites lifelong learningKaplan’s culture of collaboration, innovation, and creativity truly makes kaplan a great place to work and positions us to continue to deliver a best-in-class educational experience.
The future of education is here and we are eager to work alongside those that want to make a positive impact and inspire change in the world around themThe account manager is primarily responsible for the management and business performance of kaplan’s contracted, on-going institutional businessesThe account manager is the primary architect and decision-maker in all matters of significance related to the implementation, operation, and continuity of these business linesAccount managers develop strategies for retaining and growing assigned business lines and function in the front line role between the client and kaplanPrimary responsibilities
Develop and execute a strategic territory management plan aligned to territory goals and objectives
Function as primary contact and kaplan decision-maker in all post-contract client matters
Establish and maintain a client feedback process to understand client needs and perception of kaplan as a partner/provider
Use partner feedback as well as an in-depth understanding of client business models, kaplan’s market position and offerings, as well as up to date industry trends to make decisions about territory strategy, product implementation, and marketing/sales opportunity
Conduct client-facing activities to effectively and independently solve client problems, drive partnership retention and expansion for assigned accounts in alignment with account team and territory targets/goals
Nurture established and develop new relationships with client decision-makers to position kaplan’s solutions and services after the initial sale/agreement is complete
Through research and interactions with clients, maintain an in-depth understanding of client business model, goals, org structure, and relevant industry insights
Using in-depth knowledge of kaplan’s portfolio of products, lead clients in solving key issues and in achieving desired outcomes in their business
Apply critical thinking and problem-solving skills to day-to-day activities and client scenarios
Minimum qualifications
Ba or bs
3+ years experience
Familiarity with crm applications
Preferred experience in strategic planning, sales, or client relationship management
We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive retirement package including 401k company match and two pension programs
Our gift of knowledge program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous paid time off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
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#li-remote colorado residents: salary range in category a location remote/nationwide, usa additional locations employee type employee job functional area sales business unit 00073 kaplan grad kaplan is an equal opportunity employerAll positions with kaplan are paid at least $15 per hour or$31,200 per year for full-time positionsCompensation for specific positions are based on job level, skills, years of experience, and education, among other factorsAdditionally, certain positions are bonus or commission eligibleInformation regarding benefits can be found here Individuals hired for kna positions that require in-person travel and/or interactions must be fully vaccinated against covid-19 unless otherwise prohibited by lawKna complies with federal, state, and local laws with regard to accommodations related to this policyDiversity & inclusion statement:
Diversity inspires innovation and growth in the kaplan communityKaplan strives to be a model employer for inclusivenessNot only does kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the organizationKaplan`s employees bring diverse perspectives, ideas, and backgrounds that give kaplan a competitive edge in anticipating and exceeding our students` needs in today`s global marketLearn more about our culture .
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