Salary $10 - $12 an hour job type full-time number of hires for this role 2
Administrative support, 2 years (required)
Project support, 2 years (required)
Full job description
Are you looking for a career that makes a difference?
Jenkins restorations specializes in the repair, reconstruction, and restoration of properties damaged by water, fire, storms, vandalism or burglaryJenkins started 40 years ago as a family business and we have over 20 office locationsWe’re expanding rapidly; now is a great time to join our team!
Jenkins mission is simple: we restore property and people’s lives with a servant’s heartWe believe that as a business we can be successful without sacrificing the core values of honesty, integrity, understanding and trust.
The person in this role will handle a variety of branch-specific tasks along with some tasks that benefit the company as a wholeTasks will include, but not limited to, answering incoming phone calls, relaying messages, ordering supplies, and check to processThis person must keep open & continuous communication with branch/company employees, managers, etcThis position reports to a local branch manager.
Pss essential duties and responsibilities:
Duties will include, but are not limited to:
Promptly answer incoming calls through the call flow program with the highest level of customer service.
Transfer calls from incoming clients, third party administrators & adjusters to the appropriate project manager or department.
When answering phones, accept/decline “call-in” requests per current company process/guidelines
Enter job assignments into the company’s database
Dispatch assignments and direct sale leads to the emergency service personnel to ensure contact is made in an expedited fashion
Update external databases promptly as to ensure the company stays in compliance
Audit the database to ensure correct data is making its way into the system
Hours required: 10am-6:30pm or 12:00pm-8:30pm
Six months to one-year related customer service experience
Must have a pleasant and friendly mannerism in the office and contact with customers on the telephone.
Knowledge of database, internet, spreadsheet, and word processing software.
Industry leading compensation
Health, dental and vision plans
Employee stock options (esop)
Tuition reimbursement plan
Thank you for your interest in working with jenkins restorations, a leader in the restoration industry since 1975If your resume is selected, you will be contacted via email with further information on how to proceed with the hiring process.
Job type: full-time
Pay: $10.00 - $12.00 per hour
Administrative support: 2 years (required)
Project support: 2 years (required)
This company describes its culture as:
Team-oriented -- cooperative and collaborative
People-oriented -- supportive and fairness-focused
Detail-oriented -- quality and precision-focused
Work location: remote