Job type full-time
Full job description
At jack henry & associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and membersOur best-in-class products are just the start as we lay the groundwork for the future of digital banking and paymentsWe hope you’ll join usWe can’t do it without you.
As a programmer analyst with the episys client support team, you will be providing assistance to credit unions running our proprietary softwareThis multi-faceted support role will include troubleshooting and assisting customers while acting as their system administrator as well as testing, debugging, and editing of small custom pl/1 programsExtensive training will be provided to learn our intricate core solution and custom databaseThe position will primarily work wednesday - saturday 6:00 pm - 5:00 am pacific time and require joining a 24-hour rotation upon completing the trainingThis position can be worked from the allen, tx office or remotely within the us.
What you’ll be responsible for:
Learning the episys database and its capabilities in depth.
Assisting in improving custom programs for our clients.
Testing and debugging programs to ensure quality for our clients
Developing conversion and system implementation plans; implementing newly created code and fixes into existing software.
Providing programming support for various interfaces.
Interacting directly with our clients on a regular basis and keeping them informed of all enhancements, troubleshooting and fixes.
Assisting our clients as a system administrator.
May perform other job duties as assigned.
What you’ll need to have:
Minimum of 18 months of programming or support programming background.
Minimum of 12 months supporting, maintaining, and system administration of aix (linux/unix) servers.
Ability to work wednesday - saturday 6:00 pm pdt - 5:00 am pdt and require joining a 24-hour rotation upon completing the training.
Must be able to travel up to 10%.
What would be nice for you to have:
Financial services background.
Pl/1 programming knowledge.
If you got this far, we hope you`re feeling excited about this opportunityEven if you don`t feel you meet every single requirement on this posting, we still encourage you to applyWe`re eager to meet motivated people who align with jack henry’s mission and can contribute to our company in a variety of ways.
Why jack henry?
At jack henry, we pride ourselves through our motto of, `do the right thing, do whatever it takes, and have fun.` we recognize the value of our associates and believe much of our company’s strength and success depends on their well-beingWe demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.
Culture of commitment
Ask our associates why they love jack henry, and many will tell you it is because our culture is exceptionalWe do great things togetherRising to meet challenges and seeking opportunities is part of who we are as an organizationOur culture has helped us stay strong through challenging times and we credit our dedicated associates for our successVisit our corporate responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal employment opportunity
At jack henry, we know we are better togetherWe value, respect, and protect the uniqueness each of us bringsInnovation flourishes by including all voices and makes our business—and our society—strongerJack henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and jack henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.