Job type full-time
Full job description
***remote position - west coast preferred***
The cloud deployment specialist is responsible for effective deployment and maintenance of the diamond product and related data to insuresoft’s internal systems as well as those systems insuresoft hosts for its clientsThey will work with business analysts, developers and hosting/systems teams to ensure quality and consistency in the deployment process across the organization.
Essential job functions
Maintains diamond implementation systems running in both test and production environments.
Responsible for diamond deployment activities in both internal and hosted environments.
Responsible for troubleshooting and supporting diamond application functionality for our clients.
Develops a working knowledge of product, including its configurability options and available functionality.
Assists in developing and maintaining software installation packages for diamond.
Responsible for the deployment/installation of software releases, live data fixes, and product patches to both internal and hosted environments.
Ensures quality in the diamond deployment process across the company.
Investigates and solves (with the assistance of sme’s) all diamond and publisher installation issues.
Understands insuresoft’s products, release schedules, organizational structure, and business goals/objectives.
Works with minimal supervision; typically reports to a manager or a director.
Creates and maintains environment operations manual(s) for the installation and deployment of new/existing diamond systems and ancillary products.
Performs other duties as assigned.
B.sIn computer science, management information system or related discipline and/or equivalent, relevant work experience.
Excellent ability to communicate and document problem resolutions.
Expert problem solving and analytical skills.
Strong ability to communicate effectively and professionally with all levels of users, both internal and external.
Ability to reason logically and provide intelligent, well-constructed, and tailored solutions.
Strong work ethic and the ability to deliver effective solutions under deadlines.
Willingness and ability to travel up to 10% (national travel only).
Availability to be ‘on call’ or work after hours as required by customers’ deployment needs.
Number of openings: