Salary $65,000 - $75,000 a year job type full-time number of hires for this role 1
Account management: 3 years (required)
High school or equivalent (preferred)
Project management: 2 years (preferred)
Full job description
Position title: national accounts manager
Reports to: director of operations
Installation made easy (“ime”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent and affordable mannerIme senior management has over 100 years of retail management and home improvement industry experience.
The national account manager’s success will be dependent on their ability to identify opportunities to grow revenue and gross margin, maintain performance standards, execute key initiatives, and build and maintain relationships in relation to their assigned accounts.
The position is highly visible within the company and will have frequent contact with senior managementAdditionally, the national account manager will be required to liaise with cross-functional internal teams to help improve the overall retail partner experience.
The ideal candidate is a self-motivated, high-energy, and charismatic personThe candidate should take ownership of their responsibilities and take initiative to drive the businessThe candidate must be able to work independently in a remote environment.
Develop and execute strategies for increasing program performance. Identify gaps in performance using key metrics and budgeted targets and collaborate with the operations team to compile reports to send to bj’s leadership. Serve as project manager for the onboarding of affiliates identified by business partners including: Monitoring dealer progress through onboarding. Developing and executing provider training. Creating and managing go-live schedule.
Serve as the lead point of contact for retailer/manufacturer & national affiliates for customer account management matters and proactively ensure the resolution of escalated issues. Clearly communicate account performance and the progress of initiatives to the operations team, as required. Develop and or refine processes to automate and/or make them more efficient, both internally and for Our retail and manufacturer partners. Review, approve and manage existing affiliate field support requests such as requests to add or Remove stores, adjust coverage, change contact information, host additional training, and all Administrative tasks associated with such requests. Perform other duties as required.
Bachelor’s degree in business management or related field or 5+ years relevant experience. Professional demeanor. Sound judgment and strong problem-solving ability. Excellent communication skills, both written and verbally. Exceptional organizational skills. Ability to interact effectively with all levels of an organization, including executive and c-level. Well-rounded knowledge of microsoft products: excel, word, outlook, etc. Ability to simultaneously work on several projects, while maintaining efficiency and attention to detail. Ability to adapt to fast-paced change or multiple priorities.
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. This position may be required to travel, per business needs.
We are an equal opportunity and drug-free workplace.
The job description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modificationsThe job description does not constitute an employment contract of any kind.
Job type: full-time
Pay: $65,000.00 - $75,000.00 per year
401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance
Monday to friday
High school or equivalent (preferred)
Account management: 3 years (required) Project management: 2 years (preferred)
National Accounts Manager- Non Sales
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