Imagetrend, incIs dedicated to connecting life’s most important data in the healthcare and emergency response communityWe deliver software solutions, data analytics and services for ems, hospitals, community paramedicine (cp), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safetyOur commitment to innovation, its clients, and providing world-class implementation and support is unsurpassedBased in lakeville, minn., imagetrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the futureEmployment at imagetrend is not just about doing a job; it`s about being a part of a communityWe are top-notch talent, passionate about making a difference through the work we do together!
We are looking for a billing services account advisor that will serve as an integral part of our billing operations and provide legendary customer service to ensure strong, long-lasting client relationships.
Successfully on-boards new revenue services clients including;
Manages transition from existing billing processes
Processes clearinghouse & eft enrollments as needed
Sets up client workflow in billing system
Communicates client needs/workflow clearly to team members
Builds and maintains strong, long-lasting client relationships for revenue services clients
Communicates with clients through an established cadence to review progress and questions
Submits accounts monthly to collections for clients
Creates and maintains monthly and annual reporting
Researches and maintains knowledge of payer requirements for each states’ medicare, medicaid and commercial plans
Serves as a subject matter expert with a deep background knowledge of ambulance billing
Provides input for product improvements/enhancements
Assists with first-tier phone/ticket support when needed
Clearly communicates the progress of monthly/quarterly initiatives to internal and external stakeholders
What we have to offer:
This position is available for remote work nationwide or at our office located in lakeville, mn
Outstanding compensation package
Medical, dental, vision, and life insurance
Paid time off
In office and remote work environments available
Perks in the office such as snacks, tap beer, and ping-pong
The ability to do meaningful, challenging work on a fun and collaborative team
If this sounds like an exciting opportunity, we`d love to talk more with youTo be considered for this position, please apply on our career page: https://www.imagetrend.com/meet-us/careers/
3 years-experience in the medical, ems or fire billing industry
Hs diploma/equivalent required; additional education preferred.
Knowledge of third-party payer requirements including federal, state, and private health care plans and authorization process.
Knowledge of basic insurance policies, procedures and reimbursement practices.
Working knowledge and application of basic accounting practices, icd-9 and 10, cpt and hcpcs coding.
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent verbal and written communication skills
Exceptional ability to organize and prioritize project needs
Great critical thinking and problem solving skills