Job type full-time
Full job description
Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.
Trains to provide day to day guidance and support to clients
Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through
Develops the interpersonal skills necessary to build effective business relationships with defined clients
Develops an understanding of clients’ potential business needs
Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle
Provides support to other team members
Bachelor`s degree req
Some related work experience req
Experience in an iqvia role preferred and pharmaceutical experience pref
Proficient in pc applications such as excel.
Ability to communicate effectively with various levels in the organization (written and oral).
Ability to carry out some analysis and information gathering to resolve problems on routine matters.
At iqvia, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier worldThe advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the wayLearn more at jobs.iqvia.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Iqvia, incProvides reasonable accommodations for applicants with disabilitiesApplicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact iqvia’s talent acquisition team at email@example.com to arrange for such an accommodation.