Hotels Market Manager - Alberta, Canada Expansion (Remote)

Hopper

| 2023-01-25

Apply Now Browse jobs

Job details
Company overview

About the Role

Hopper is the #1 most downloaded travel app in the United States, selling air, hotel, car rentals, and homes, in addition to our proprietary fintech products.

- We’re a customer obsessed travel tech company that’s changing our category,

- We sell approximately $4bn/year of travel,

- We're in hypergrowth, having achieved between 2-4x annual revenue growth every year since 2019.

Hopper is expanding in Canada. While Hopper was founded in Montreal, this will be Hopper’s first team exclusively focused on Canada Expansion.

We’re looking for a Greater Calgary-based Market Manager to join our small but growing Hotel team. In this role, you will find, develop, and maintain a portfolio of hotel rooms that Hopper offers for rent through the Hopper app. You will ensure that your hotels are attractive to Hopper customers and have accurate rates and room availability.

To succeed at Hopper you must have a passion for travel and hospitality, love to shop and buy products on your phone, and prefer a start-up culture to big company bureaucracy. You should be stimulated by customer engagement and enjoy both selling to new hotels and managing ongoing relationships. You should also be ambitious about your career and eager to take on expanded responsibilities as Hopper grows.

In this role you will

Build and progressively expand a portfolio of local hotel partners by negotiating and securing win-win distribution partnerships, facilitating hotel onboarding, and owning Hopper’s day to day relationship with your hotels
Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) set by Hopper leadership
Engage with both individual hotels and hotel groups in and around Alberta to achieve your targets
Ensure that partner hotels’ product (content, rates, and availability) is consistently optimized and competitive on the Hopper app to maximize customer conversion
Maximize sales for your hotel partners by providing relevant data insights and superior support services and collaborating closely with Hopper’s product, support, and growth teams
Represent Hopper in the local market, build Hopper’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.), and provide expertise to the local industry
Educate Hopper colleagues on market dynamics and specific needs/requests from your portfolio

A perfect candidate has

4-10+ years of relevant experience in the Hospitality industry with a passion for Travel, and Hopper’s mission. Desire to evangelize Hopper’s message throughout the world
A track record of consistently meeting or exceeding job performance goals
Experience closing deals through complex sales engagements that include multiple relationship touchpoints and an understanding of varied sales methodologies
Experience using a CRM tool such as Salesforce
Ability to both work independently and collaboratively with a diverse team of people owning different skill sets and perspectives
The ability to be proactive and an appetite for working with fast-changing, innovative technology in a fast-paced environment
Ability to select and present insightful datasets including performance, market and competitor analysis, and to implement meaningful action plans based on the data
Good work prioritization skills to remain laser-focused on achieving target KPIs (targets, goals, and/or strategic objectives)
Excellent written and verbal communications skills; presents ideas and directives clearly and persuasively and actively listens when spoken/presented to
No ego. Strong focus on doing what is right for the customer and the company

Benefits

Well-funded and proven startup with large ambitions, competitive salary and stock options
Unlimited PTO
$200 Carrot Cash annual travel stipend (available in most countries)
Full health, medical, coverage
WeWork All Access Pass
Work-from-home stipend
Entrepreneurial culture where pushing limits and taking risks is everyday business
Open communication with management and company leadership
Small, dynamic teams = massive impact
Access to a 401K (USA) or Retirement Savings Plan (CAN)

More about Hopper

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B, which is more than triple our valuation from early 2020.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

- And all this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!

Not available