Guidepoint security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize riskBy taking a three-tiered, holistic approach for evaluating security posture and ecosystems, guidepoint enables some of the nation`s top organizations, such as fortune 500 companies and u.sGovernment agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
The sales operations specialist (sos) is a valuable resource for regional partners and account executivesThe sos supports sales and marketing efforts by requesting quotes from appropriate vendors and distributors, generating quotes for customers, managing salesforce.com opportunities, and corresponding with customers in an effort to maintain and grow the regionIn this role, the sos is required to interact with manufacturing partners, internal business partners, and customers in a fast-paced support atmosphereSales operations specialists are a key contact of the customer`s daily interaction with guidepoint securityIt is the duty of the sos to support new business as well as renewal business in quota bearing environmentThe sos must keep their finger on the pulse of all opportunities that they are responsible for in their regionSos`s manage salesforce.com so that it can provide accurate forecasting reportsAdditionally, the sos will assist the marketing team with planning and coordinating marketing events in their regionThis includes working with vendors to help sponsor different events, sending out the event invites, and arranging a venue to host the event.
Role and responsibilities:
Use salesforce.com to generate quotes, track opportunities and process orders
Promptly responding to internal and external inquiries
Suggest creative pricing and payment solutions balancing customer need and pricing policies
Serve as a liaison between customers, vendors, and guidepoint outside sales executives
Develop and retain product and industry knowledge, vendor resources, and guidepoint security service offerings
Develop and maintain relationship with guidepoint key vendors and customers
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
Leverage resources and relationships to bring value to customers
Serve as a liaison between guidepoint outside account executives, accounting and contracts departments to process and track orders
Work with the team to analyze information and make decisions that benefit guidepoint security
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
Work closely with other guidepoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need
High school diploma or ged required
Associate degree or equivalent from two year college or technical school preferred
Must be self motivated
Must have outstanding attention to detail and commitment to follow-through
Technical sales/support and outbound calling experience preferred
Ability to work well with a team
Prior experience in customer relationship management (crm) software requiredExperience with salesforce.com preferred
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Solid math skills with the ability to calculate margins/discounts, and percentages required
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit guidepoint security
Strong written and verbal communication skillsAbility to communicate clearly and concisely via email, phone, and written documents
Intermediate level experience with microsoft office and internet navigation
Ability to work flexible work schedule required
Guidepoint security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on information securitySince its inception in 2011, guidepoint has grown to over 600 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 2,000 clients.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company`s success and establishment of an enjoyable workplace atmosphereAt guidepoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
Remote workforce primarily (u.sBased only, some travel may be required for certain positions)
100% employer-paid medical and dental premiums with generous employer family contributions
11 corporate holidays and a flexible time off (fto) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Posted 10 days ago