Grundfos cbs, incIs seeking an experienced senior service sales engineer to join its services & solutions teamThe service sales engineer will be responsible to generate and increase grundfos’ awareness of the grundfos aftermarket business to increase market share; sell and preserve long term service agreements, and report specific business, market, and industry informationThe service sales engineer will also establish and build strong relationships with target decision makers and serve as a value-added resourceThe service sales engineer will collaborate with sales and service groups on a regular basisThis position reports directly to the director of service and will operate remotely and/or out of the hayward, ca facility and will be responsible for the w usa region including caRelocation for this position cannot be supported and qualified candidates must have authorization to work in the usa without support.
At grundfos, we dare to do things that others cannot or dare not doOur skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for peopleWe believe innovation is not only a business opportunity, but an obligationAnd what really matters to us is not short-term profit, but the impact we makeBy becoming part of our united powerful team, you too can drive this change no matter your role.
What is the job about?
Responsible to lead the service & aftermarket sales process for their focused customers, markets, products, or industry and are directly measured on the growth their focused areas experience while focusing on fulfilling sales quota, marketing goals and profit objectives.
Call on customers within assigned geographical area to increase awareness of grundfos aftermarket business, increase service agreements, and promote acceptance of the company’s products and services.
Prepare quotations and negotiates pricing with customers on a project by project basis, in accordance with company guidelines.
Promotes the image of the company, its products and services and demonstrates and instructs in their uses.
Performs troubleshooting and emergency call outs as may be required; assists with equipment start up and training as may be necessary.
Responsible for selection of equipment without written specifications and submitting sales forecasts supported by market trends, competition, etc., and provides follow-up information on quoted jobs as outlined by the service director.
Stays abreast of the service industry trends, evolutions and applicationsKeeps management informed of competitive conditions and makes recommendations on product changes, additions or new products with major potential.
Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.
Comply with all health and safety initiatives to ensure the company remains a safe workplace.
Dues and responsibilities may be added, deleted, or changed at any me at the discretion of management, formally or informally, either verbally or in writing.
What do you need to apply?
Qualified candidates will possess a bachelor’s degree in mechanical, civil or industrial engineering or other technical degree required; or a combination of training, education and experienceAdditionally, have a minimum of 5-7years of sales/engineering experience in an aftermarket business environment is preferred.
Proven experience and success in sales of products and services within the water, wastewater, industrial, and building services industry including centrifugal and vertical turbine pumps and other rotating equipment.
Strong knowledge of pumps, pump hydraulics, pump systems, controls or rotating equipment and all aspects of operation, installation and maintenance.
Ability to work with detailed specifications and industry standards.
Ability to manage multiple, divergent priories, and work independently with a high degree of accuracy to meet customer requirements and priories in a fast-paced environment.
Ability to foster collaboration, accountability and customer-centricitySuperior telephone skills and strong written and verbal english language communication skills to receive and give information and make presentations
Strong customer service focus, sense of urgency to meet or exceed customer expectations, and achieve daily commitments
Ability to present a positive, competent image to customers, problem solve and apply sound judgment and discretion.
Highly organized and focused on meeting goals and objectives, manage multiple priories, and capable of working independently with a high degree of accuracy.
Proficiency in the use of erp systems, microsoft office products, and product sizing software.
Must be able to travel up to 50% if necessaryThus, candidates should be able to maintain valid identification.