Salary $90,000 - $125,000 a year job type full-time
Full job description
Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only civic engagement platformGranicus works with more than 5,500 government organizations and connects more than 280 million people in the largest citizen subscriber network of its kind.
Granicus is looking for a manager, project management and business analysis position is a leadership position responsible for leading, coaching, mentorship, of software implementation project managers and business analystsThis role balances the delivery on projects along with daily leadership demands across the digital services teams, while serving as a sponsor on some of the most complex large-scale implementation projects with ongoing team building and enablement.
Strong candidates have a proven track record of successfully managing large-scale projects and also in providing technical and functional business analysis support on complex projects for clients (government experience highly desired) across all markets with demonstrated leadership capabilities among peersA desire to be part of a results-driven, client-focused, outcome-based team who loves the mission of providing best-in-class service is a mustPeople persistently first is a key attribute for this leader as the expectation to collaborate across partner teams is a large area of focus for this position.
What you will do:
Supervise the project management and business analytic team supporting multiple systems with responsibilities including work allocation, planning, performance evaluation, compensation, staffing and other duties as assigned
Provide strategic and tactical expertise as a trusted advisor to team members, customers, and other teams through coaching and mentorship ensuring implementations meet client specific missions and solve core challenges around digital services.
Look for opportunities to scale efficiencies and new ways of working across multiple projects and markets.
Maintain proactive data driven approach to executing customer initiatives, anticipating needs, and guiding decisions that have a net positive impact to granicus.
Develop and foster a consultative approach for the delivery of digital services, with organizational change management at the core of each delivery.
Work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets
Support team to disrupt, improve and evolve ways of working when necessary.
Serve as a sponsor for granicus projects to facilitate escalations to mitigate risk and ensure project and client success.
Advocate and evangelize `best practices` to ensure delivery team is providing long term success and value for granicus clients.
Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
Serve as a program manager or business analyst as required on high visibility projects, while training/ upskilling junior project managers and/or business analysts
Has the ability and the drive to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as subject matter expert to stakeholders and /or other team members.
Who you are and what you bring:
Attention to detail and accuracy – forward thinking in execution and forecasting
5-10 years of relevant experience specific to program/ project management
Experience managing technical projects
Experience coaching team members in a fast-paced dynamic environment
Demonstrated leadership skills
Ability to glean positives out of difficult situations to ensure forward progress
Consistently demonstrate clear and concise written and verbal communication.
Proven interpersonal skills with ability to partner and influence across organizational lines
Proven ability of using complex analytical, interpretive, and problem-solving techniques
Passion for public sector success and team building
Comfortable navigating undefined or unclear processes across multiple delivery teams
Experience implementing software as a service (saas)
Experience managing people highly preferred
Ability to develop and improve software team delivery processes
Ability to drive the adoption and utilization of strategic initiatives from cradle to grave
Security requirement: responsible for granicus information security by appropriately preserving the confidentiality, integrity, and availability (cia) of granicus information assets in accordance with the company`s information security program.
Granicus is subject to the executive order requiring employees of federal contractors to be fully vaccinated for covid-19.
Median starting salary range: $90-125k annual(starting rate may vary by experience and/or location)
Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serveBy offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, granicus helps turn government missions into quantifiable realitiesCome see the impactful work we’ve done on communities across the country (and world!): https://granicus.com/success-stories/
Benefits: at granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needsBenefits listed below are for employees based in the u.s.
Flexible time off
Medical (includes an option that is paid 100% by granicus!), dental & vision insurance
401(k) plan with matching contribution
Tuition & training reimbursement
Paid parental leave
Employer-paid short and long term disability insurance, group term life insurance and ad&d insurance
Group legal coverage
Transit and/or parking supplement for office-based employees
Free snacks and drinks in our offices
Granicus is committed to providing equal employment opportunitiesAll qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
Posted 4 days ago