Job details
Salary $65,000 - $75,000 a year job type full-time
Benefits pulled from the full job description
401(k) 401(k) matching ad&d insurance dental insurance disability insurance food provided show 4 more benefits
Full job description
Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only government experiencecloudGranicus works with more than 5,500 government organizations and connects more than 300 million people in the largest citizen subscriber network of its kind.
Job summary: this project manager role lives within the customer engagement arm of the granicus’ govqa product family and is a key member of the implementation services (is) teamThis role helps customers transform the public records experience.
As a project manager you’ll be an expert on the govqa platform, and a key partner in the successful rollout of projects across the united statesThis role is perfect for an individual with a passion for helping customers reach their strategic objectivesYour role starts at project kick-off by providing the client with a project plan, oversight of discovery, and requirements gathering, and ensuring the client receives the appropriate training for their implementation – where customers are both enabled and encouraged to utilize the system to its fullest potentialYou’ll help customers update their processes – often weighing options that challenge the status quoYou are highly consultative, a trusted advisor.
What you`ll do:
Manage medium to large sized customer projects from start to finish
Manage large, cross-product, platform implementations from start to finish
Create and maintain project plans, project status reports, and relevant project documentation
Identify potential implementation risks and mitigation – as early as possible
Serve as an advisor to the customer as they improve their online processes
Collaborate with implementation consultants on requirement gathering sessions, both internal and external
Ensure solutions meet business needs and requirements
Prioritize initiatives based on business needs and requirements
Participate in sprint planning, review, and retrospective meetings and provide feedback to the team
Create test plans and facilitate user acceptance testing of custom-built services
Collaborate and work closely with internal partners; you will be fostering relationships with coworkers across the company to support their efforts while delivering products
Staying up-to-date on the latest process and it advancements to automate and modernize systems
Security requirement: responsible for granicus information security by appropriately preserving the confidentiality, integrity, and availability (cia) of granicus information assets in accordance with the company`s information security program.
Who you are:
You have 3 – 5 years of experience working in software/tech, specifically around project management, business analysis, consulting, customer onboarding and/or training
You understand process improvement and how to effectively apply it to the customer’s software implementation experience
Solid understanding of customer relationship management (crm)
Demonstrate and ensure timelyand thorough communication of strategy, deliverable status, and results
You have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you
You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
You have a relentless commitment to doing the most valuable work first
You have excellent communications skills – listening, verbal, and written
You can work both independently and as a member of cross-functional teams, some remote
You help drive your team’s success
You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
You value the importance of user experience
You have a passion for customers
Proventrack record of developing and maintaining profitable and reference-able customer relationships
Granicus is committed to providing equal employment opportunitiesAll qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
Note: granicus is subject to the executive order requiring employees of federal contractors to be fully vaccinated for covid-19(colorado only*) minimum salary range between $65,000 - $75,000 + bonus + benefits..
Note: disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in colorado.
Come learn more about working at granicus on our website: https://granicus.com/careers/
Starting rate may vary by experience and/or location
#li-remote
Benefits: at granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needsBenefits listed below are for employees based in the u.s.
Flexible time off
Medical (includes an option that is paid 100% by granicus!), dental & vision insurance
401(k) plan with matching contribution
Tuition & training reimbursement
Paid parental leave
Employer-paid short and long term disability insurance, group term life insurance and ad&d insurance
Group legal coverage
Transit and/or parking supplement for office-based employees
Free snacks and drinks in our offices
And more!
Granicus is committed to providing equal employment opportunitiesAll qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
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